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Title
Text copied to clipboard!Emergency Medical Dispatcher
Description
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We are looking for a dedicated and quick-thinking Emergency Medical Dispatcher to join our team. In this role, you will be responsible for receiving emergency calls, determining the nature and location of the emergency, and dispatching the appropriate medical services. You will also need to maintain communication with the dispatched units, provide them with necessary information and updates, and coordinate with other emergency services as needed. The ideal candidate will have excellent communication skills, the ability to remain calm under pressure, and a strong commitment to providing a vital service to the community.
Responsibilities
Text copied to clipboard!- Answering emergency calls and obtaining necessary details.
- Determining the nature and location of the emergency.
- Dispatching appropriate medical services.
- Maintaining communication with dispatched units.
- Providing necessary information and updates to dispatched units.
- Coordinating with other emergency services as needed.
- Recording details of calls, dispatches, and messages.
- Monitoring and tracking the status of units.
- Ensuring all relevant procedures and regulations are followed.
- Providing a vital service to the community.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role.
- Excellent communication skills.
- Ability to remain calm under pressure.
- Strong problem-solving skills.
- Good knowledge of emergency procedures and regulations.
- Ability to operate dispatch equipment.
- Good geographical knowledge.
- Ability to work shifts, including nights and weekends.
- Commitment to providing a vital service to the community.
Potential interview questions
Text copied to clipboard!- How do you handle high-stress situations?
- Can you describe a time when you had to make a quick decision in an emergency?
- How do you ensure you stay updated on emergency procedures and regulations?
- What strategies do you use to remain calm under pressure?
- How do you handle difficult callers?