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Title

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Employee Relations Manager

Description

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We are looking for an experienced Employee Relations Manager to join our team. The successful candidate will be responsible for developing and implementing strategies to improve employee relations and increase employee satisfaction. They will handle issues such as conflict resolution, disciplinary procedures, and employee rights. The Employee Relations Manager will also be responsible for ensuring that all employee-related policies in each department align with our corporate values and established legal requirements. They will work closely with management and human resources to develop these policies and procedures. The ideal candidate will have a strong understanding of employment law and be able to handle any employee-related issues that arise, from disputes to disciplinary procedures. They will also have excellent interpersonal and communication skills, as they will be required to interact with staff at all levels within the organization. They will also need to be able to work independently and make decisions under pressure.

Responsibilities

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  • Develop and implement employee relations policies and procedures.
  • Handle employee complaints and disputes.
  • Ensure all employee-related policies comply with current laws and regulations.
  • Work closely with management and human resources to develop these policies.
  • Provide advice and assistance to managers and supervisors on staff and performance management issues.
  • Conduct investigations into complaints and allegations of misconduct.
  • Provide guidance on disciplinary procedures.
  • Promote a positive and open work environment where employees feel comfortable speaking up about issues.
  • Monitor and report on workplace climate and employee engagement.
  • Stay current on changes in employment law and regulations.

Requirements

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  • Bachelor's degree in Human Resources or related field.
  • Proven experience as an Employee Relations Manager or similar role.
  • Knowledge of employment law and HR best practices.
  • Excellent communication and interpersonal skills.
  • Strong decision-making and problem-solving skills.
  • Ability to handle sensitive information confidentially.
  • Proficiency in MS Office and HRIS systems.
  • Strong ethical standards and high levels of integrity.
  • Ability to build and maintain positive relationships with colleagues.
  • Experience in conflict resolution and disciplinary processes.

Potential interview questions

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  • How do you handle a dispute between two employees?
  • Can you describe a time when you had to handle a difficult employee situation?
  • How do you ensure compliance with employment laws and regulations?
  • What strategies do you use to promote a positive work environment?
  • How do you handle confidential information?