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Title

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Employee Relations Specialist

Description

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We are looking for an Employee Relations Specialist to join our Human Resources team and support a positive and productive work environment. The ideal candidate will be responsible for managing employee relations issues, ensuring compliance with labor laws, and fostering a culture of respect and collaboration. This role requires strong interpersonal skills, a deep understanding of employment law, and the ability to handle sensitive situations with discretion and professionalism. As an Employee Relations Specialist, you will serve as a trusted advisor to both employees and management, providing guidance on workplace policies, conflict resolution, and performance management. You will investigate complaints, mediate disputes, and recommend appropriate actions to resolve issues while minimizing risk to the organization. You will also play a key role in developing and implementing employee engagement initiatives and training programs that promote a healthy workplace culture. In this role, you will collaborate closely with HR Business Partners, Legal Counsel, and department leaders to ensure consistent application of company policies and procedures. You will maintain accurate documentation of employee relations cases and contribute to the continuous improvement of HR practices. Your ability to build trust, communicate effectively, and maintain confidentiality will be essential to your success. This position offers an exciting opportunity to make a meaningful impact on employee satisfaction and organizational effectiveness. If you are passionate about creating a positive work environment and have a strong background in employee relations, we encourage you to apply.

Responsibilities

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  • Provide guidance to employees and managers on HR policies and procedures
  • Investigate and resolve employee complaints and workplace conflicts
  • Ensure compliance with labor laws and company policies
  • Develop and implement employee engagement and retention strategies
  • Support performance management and disciplinary processes
  • Maintain accurate and confidential employee relations records
  • Collaborate with HR and legal teams on complex employee issues
  • Conduct exit interviews and analyze trends to improve retention
  • Deliver training on workplace behavior and conflict resolution
  • Promote a positive and inclusive workplace culture

Requirements

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  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 3+ years of experience in employee relations or HR generalist role
  • Strong knowledge of employment laws and HR best practices
  • Excellent interpersonal and conflict resolution skills
  • Ability to handle sensitive information with discretion
  • Strong written and verbal communication skills
  • Experience conducting investigations and writing reports
  • Proficiency in HRIS and Microsoft Office Suite
  • Ability to work independently and collaboratively
  • Certification such as PHR or SHRM-CP is a plus

Potential interview questions

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  • What experience do you have handling employee relations issues?
  • How do you approach conflict resolution in the workplace?
  • Can you describe a time you conducted a workplace investigation?
  • How do you ensure compliance with labor laws?
  • What strategies have you used to improve employee engagement?
  • How do you maintain confidentiality in sensitive situations?
  • What HR systems or tools are you proficient in?
  • How do you stay updated on changes in employment law?
  • Describe a challenging employee relations case you managed.
  • Why are you interested in this role?