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Title

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ERP Business Analyst

Description

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We are looking for a detail-oriented and experienced ERP Business Analyst to join our team. The successful candidate will be responsible for analyzing and optimizing all business processes related to our ERP system. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The ERP Business Analyst is also responsible for generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new systems.

Responsibilities

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  • Gather and analyze data in support of business cases and system requirements.
  • Generate and compile reports based on findings, complete with probable causes and possible solutions to systems issues.
  • Apply communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.
  • Assist in implementing new systems.
  • Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
  • Monitor and test system performance; prepare and deliver system performance statistics and reports.
  • Provide orientation and training to end users for all modified and new systems.
  • Collaborate with developers, programmers, and designers in conceptualizing and developing new software programs and applications.
  • Analyze and assess existing business systems and procedures.

Requirements

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  • Bachelor's degree in a related field.
  • Proven experience as an ERP Business Analyst.
  • Strong understanding of ERP systems.
  • Excellent analytical skills.
  • Strong communication skills.
  • Ability to work in a team.
  • Detail-oriented and excellent problem-solving skills.
  • Experience with SQL and Microsoft Office Suite.
  • Knowledge of project management principles.
  • Experience with business process improvement methodologies.

Potential interview questions

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  • Can you describe your experience with ERP systems?
  • How do you approach problem-solving when dealing with system issues?
  • Can you describe a time when you had to implement a new system? What was your role and what were the challenges?
  • How do you handle end-user training for new systems?
  • Can you describe a time when you had to analyze and assess existing business systems and procedures? What was the outcome?