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Title

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ERP System Analyst

Description

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We are looking for an ERP System Analyst to join our dynamic IT team and play a key role in optimizing our enterprise resource planning (ERP) systems. The ideal candidate will be responsible for analyzing, designing, and implementing ERP solutions that align with business objectives and improve operational efficiency. This role requires a deep understanding of ERP platforms, business processes, and data integration. As an ERP System Analyst, you will collaborate with stakeholders across departments to gather requirements, identify system improvements, and ensure the ERP system supports the organization's goals. You will also be responsible for troubleshooting issues, managing system upgrades, and training users on new functionalities. Your ability to translate business needs into technical solutions will be critical to your success. You will work closely with developers, project managers, and business users to ensure the ERP system is configured correctly and delivers value. You must be detail-oriented, analytical, and capable of managing multiple priorities in a fast-paced environment. Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, or NetSuite is highly desirable. This position offers the opportunity to make a significant impact on the organization by streamlining processes, improving data accuracy, and supporting strategic decision-making. If you are passionate about technology and business process improvement, we encourage you to apply.

Responsibilities

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  • Analyze current ERP systems and identify areas for improvement
  • Collaborate with stakeholders to gather and document business requirements
  • Design and implement ERP solutions to meet business needs
  • Coordinate with developers to customize and configure ERP modules
  • Test and validate system changes and enhancements
  • Provide end-user training and support
  • Monitor system performance and troubleshoot issues
  • Manage ERP upgrades and patches
  • Ensure data integrity and security within the ERP system
  • Create and maintain system documentation
  • Support integration with other business systems
  • Stay updated on ERP trends and best practices

Requirements

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  • Bachelor’s degree in Information Technology, Business, or related field
  • 3+ years of experience as an ERP Analyst or similar role
  • Strong knowledge of ERP systems such as SAP, Oracle, or Microsoft Dynamics
  • Experience with business process mapping and analysis
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal abilities
  • Ability to manage multiple projects and priorities
  • Familiarity with SQL and data reporting tools
  • Understanding of system integration and data migration
  • Attention to detail and commitment to quality
  • Experience in training and supporting end users
  • Project management experience is a plus

Potential interview questions

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  • Which ERP systems have you worked with previously?
  • Can you describe a successful ERP implementation you were involved in?
  • How do you approach gathering business requirements?
  • What steps do you take to ensure data integrity in an ERP system?
  • How do you handle system upgrades and patches?
  • Describe a time you resolved a complex ERP issue.
  • What tools do you use for reporting and data analysis?
  • How do you prioritize tasks when managing multiple projects?
  • Have you worked with cross-functional teams? How did you collaborate?
  • What is your experience with training end users on ERP systems?