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Title

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Food Service Assistant

Description

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We are looking for a dedicated and enthusiastic Food Service Assistant to join our team. The ideal candidate will have a passion for food and customer service, and will be responsible for assisting in the preparation and serving of meals in a dining facility. This role requires a high level of attention to detail, the ability to work in a fast-paced environment, and excellent communication skills. The Food Service Assistant will work closely with the kitchen staff to ensure that all food is prepared to the highest standards and served in a timely manner. Responsibilities include preparing ingredients, maintaining cleanliness in the kitchen and dining areas, and ensuring that all health and safety regulations are followed. The successful candidate will also be responsible for taking orders, serving food, and handling cash transactions. This position requires a flexible schedule, including evenings, weekends, and holidays. If you are a team player with a strong work ethic and a passion for food, we would love to hear from you.

Responsibilities

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  • Assist in the preparation of meals and ingredients.
  • Maintain cleanliness in the kitchen and dining areas.
  • Ensure all health and safety regulations are followed.
  • Take customer orders and serve food.
  • Handle cash transactions and operate the cash register.
  • Assist with inventory management and stock replenishment.
  • Set up and clean dining areas before and after service.
  • Assist in the preparation of special dietary meals.
  • Work closely with kitchen staff to ensure timely service.
  • Provide excellent customer service at all times.
  • Assist in the training of new staff members.
  • Monitor food quality and report any issues to the supervisor.
  • Assist in the preparation of catering orders.
  • Ensure proper storage and labeling of food items.
  • Assist in the preparation of daily and weekly reports.
  • Participate in team meetings and training sessions.
  • Follow all company policies and procedures.
  • Assist in the maintenance of kitchen equipment.
  • Perform other duties as assigned by the supervisor.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a food service or hospitality role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Basic math skills for handling cash transactions.
  • Ability to follow instructions and work as part of a team.
  • Knowledge of food safety and sanitation regulations.
  • Ability to stand for long periods and lift up to 25 pounds.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Attention to detail and strong organizational skills.
  • Ability to multitask and prioritize tasks effectively.
  • Positive attitude and strong work ethic.
  • Willingness to learn and take on new responsibilities.
  • Basic computer skills for inventory management and reporting.
  • Ability to handle stressful situations calmly and efficiently.
  • Reliable transportation to and from work.
  • Ability to work independently with minimal supervision.
  • Professional appearance and demeanor.
  • Fluency in English; additional languages are a plus.

Potential interview questions

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  • Can you describe your previous experience in a food service role?
  • How do you handle working in a fast-paced environment?
  • What steps do you take to ensure excellent customer service?
  • How do you prioritize tasks during a busy service period?
  • Can you provide an example of a time you handled a difficult customer?
  • What do you know about food safety and sanitation regulations?
  • How do you ensure accuracy when taking orders and handling cash transactions?
  • Can you describe a time you worked as part of a team to achieve a goal?
  • How do you handle stressful situations at work?
  • What motivates you to work in the food service industry?
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