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Title
Text copied to clipboard!Food Service Manager
Description
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We are looking for a professional Food Service Manager to be responsible for managing all food and beverage operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all food and beverage orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. The Food Service Manager will oversee the day-to-day operations of food service establishments. This includes managing staff, ensuring that food safety procedures are adhered to, coordinating menus, overseeing budgeting and accounting, and generally ensuring that the food service operates efficiently and profitably.
Responsibilities
Text copied to clipboard!- Manage all food and beverage operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
Requirements
Text copied to clipboard!- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in food service management or related field
Potential interview questions
Text copied to clipboard!- What experience do you have in food and beverage management?
- How do you handle customer complaints?
- How do you ensure food safety and sanitation in your establishment?
- What strategies do you use to motivate your team?