Text copied to clipboard!
Title
Text copied to clipboard!Restaurant Manager
Description
Text copied to clipboard!
We are looking for a professional and customer service-oriented Restaurant Manager to oversee daily operations at our restaurant. As the Restaurant Manager, you will supervise the food and beverage delivery, maintain a safe and sanitary work environment for staff and oversee the inventory and ordering of food, beverages and supplies. You will also be responsible for monitoring the restaurant’s financial performance, preparing monthly reports and setting long-term goals. The ideal candidate will have a strong understanding of restaurant operations, a passion for food and beverage, and a commitment to providing exceptional customer service.
Responsibilities
Text copied to clipboard!- Oversee daily operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
Requirements
Text copied to clipboard!- Proven work experience as a Restaurant Manager, Restaurant General Manager or similar role
- Proven customer service experience as a manager
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership skills
- Decision-making skills
- Ability to manage personnel and meet financial targets
Potential interview questions
Text copied to clipboard!- What is your experience with restaurant management software?
- How do you handle customer complaints?
- How do you motivate your staff?
- What strategies would you use to improve our restaurant's image?
- How do you manage inventory and supplies?