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Title

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Freight Forwarding Administrator

Description

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We are looking for a Freight Forwarding Administrator responsible for providing administrative support and coordination of freight forwarding processes. The role includes managing transportation documentation, processing shipping orders, maintaining communication with carriers and clients, and tracking shipping schedules. The position plays a crucial role in ensuring accurate logistics data entry and the efficiency of freight forwarding operations. The ideal candidate must be precise, well-organized, and possess excellent communication skills. The Freight Forwarding Administrator supports the logistics team by facilitating smooth and timely shipments and quickly resolving any issues that arise. Proficiency in computer skills, especially office software and freight forwarding systems, is essential. This role is suitable for someone who enjoys a dynamic work environment and can handle multiple tasks simultaneously.

Responsibilities

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  • Manage and archive freight forwarding documents
  • Process and track shipping orders
  • Maintain communication with carriers and clients
  • Coordinate and schedule shipments
  • Accurately record and update logistics data
  • Identify and resolve issues in the shipping process
  • Support the logistics team
  • Use and maintain freight forwarding systems
  • Monitor and report shipping costs
  • Ensure compliance with quality assurance standards

Requirements

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  • Secondary education, preferably in logistics or administration
  • At least 1-2 years experience in freight forwarding or logistics administration
  • Excellent organizational and time management skills
  • Attention to detail and precision
  • Good communication and problem-solving skills
  • Confident computer skills (MS Office, freight forwarding systems)
  • Ability to work in a team
  • Flexibility and adaptability in a dynamic environment
  • Basic English language skills preferred
  • Responsible and independent work ethic

Potential interview questions

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  • What experience do you have in freight forwarding administration?
  • How do you handle stressful situations at work?
  • Which computer programs have you used before?
  • How do you ensure accuracy in document management?
  • Tell us about a time you solved a problem in the shipping process.
  • How do you organize your daily tasks?
  • What language skills do you have?
  • How do you manage deadlines and urgent tasks?
  • What experience do you have in client communication?
  • What motivates you in this role?