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Title

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Game Operations Manager

Description

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We are looking for a highly motivated and experienced Game Operations Manager to lead and optimize the operations of digital game development, launch, and maintenance. This professional will be responsible for coordinating cross-functional teams, ensuring the delivery of high-quality products within established deadlines, and implementing efficient processes that foster innovation and sustainable growth for the company. The ideal candidate will have solid experience in the gaming industry, exceptional leadership and communication skills, and a deep understanding of game production and publishing practices. He or she will act as a bridge between development, marketing, customer support, and executive teams, ensuring all departments are aligned with the company’s strategic goals. Responsibilities include setting operational goals, monitoring KPIs, managing schedules and budgets, and identifying and mitigating operational risks. The Game Operations Manager will also be responsible for promoting a culture of continuous improvement, innovation, and collaboration among teams. Additionally, this professional should stay up to date with gaming market trends, new technologies, and consumer behavior, using this information to guide strategic and operational decisions. The ability to work under pressure, make quick and effective decisions, and adapt to a dynamic and constantly changing environment is essential for success in this role. If you are passionate about games, possess exceptional organizational skills, and want to be part of a creative and innovative team, this is the ideal opportunity for you.

Responsibilities

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  • Manage daily operations of game development and publishing
  • Coordinate cross-functional teams to ensure on-time delivery
  • Establish and monitor operational KPIs
  • Manage project budgets and schedules
  • Implement efficient and scalable processes
  • Identify and mitigate operational risks
  • Collaborate with marketing, support, and executive teams
  • Promote a culture of innovation and continuous improvement
  • Analyze market trends and consumer behavior
  • Ensure quality and stability of released products

Requirements

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  • Proven experience in the gaming industry
  • Team leadership and management skills
  • Knowledge of agile methodologies (Scrum, Kanban)
  • Ability to manage multiple projects simultaneously
  • Excellent verbal and written communication skills
  • Strong results orientation and problem-solving skills
  • Familiarity with project management tools (Jira, Trello)
  • Bachelor’s degree in Business, Game Development, or related fields
  • Intermediate to advanced English proficiency
  • Ability to adapt to dynamic environments

Potential interview questions

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  • Do you have previous experience in the gaming industry?
  • How do you handle tight deadlines and multiple projects?
  • Which project management tools have you used?
  • Do you have experience with agile methodologies?
  • How do you promote collaboration between different teams?
  • Have you led cross-functional teams? What was that experience like?
  • How do you handle scope changes in projects?
  • Are you familiar with KPI analysis?
  • How do you stay updated on gaming industry trends?
  • What was the biggest challenge you faced in an operations role?