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Title

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Head Bartender

Description

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We are looking for an experienced and dedicated Head Bartender to join our team. This position plays a key role in our energetic team of drink enthusiasts who are driven to provide excellent customer service. You will be responsible for managing the operation of the bar, ensuring that all customers are served promptly and courteously. You will also be responsible for training and managing other staff, creating drink menus, and ensuring the bar is stocked with the necessary supplies. The ideal candidate will have a strong knowledge of mixology, spirits, wine, and beer along with a familiarity with the latest trends in the bar industry. Excellent customer service and communication skills are a must.

Responsibilities

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  • Manage the operation of the bar.
  • Train and supervise bar staff.
  • Create drink menus that attract and retain customers.
  • Ensure the bar is stocked with necessary supplies.
  • Handle customer complaints and queries.
  • Ensure compliance with all health and safety regulations.
  • Develop and implement strategies to improve service and increase sales.
  • Maintain a clean and organized work environment.
  • Monitor inventory and order supplies as needed.
  • Promote the bar and events to attract customers.

Requirements

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  • Proven experience as a bartender.
  • Knowledge of mixology, spirits, wine, and beer.
  • Excellent customer service and communication skills.
  • Ability to manage and lead a team.
  • Strong organizational and management skills.
  • Knowledge of the latest trends in the bar industry.
  • Ability to handle cash and financial transactions.
  • Ability to stand for extended periods.
  • Must be of legal age to serve alcohol.
  • High school diploma or equivalent.

Potential interview questions

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  • What experience do you have as a bartender?
  • How do you handle difficult customers?
  • What strategies would you use to increase bar sales?
  • Describe a time when you had to handle a customer complaint.
  • How do you stay updated on the latest trends in the bar industry?