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Title

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Head of Delivery

Description

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We are looking for a Head of Delivery to lead and optimize our company's delivery operations. This key role requires strategic thinking, leadership skills, and a deep understanding of logistics processes. The Head of Delivery will be responsible for coordinating all stages of delivery — from warehouse to end customer — ensuring timeliness, efficiency, and high-quality customer service. The ideal candidate should have experience managing logistics teams, knowledge of modern delivery technologies, and the ability to analyze and improve operational processes. A critical aspect of the role will be collaboration with other departments, including warehouse, procurement, customer service, and IT, to ensure seamless supply chain operations. Key responsibilities include developing and implementing delivery strategies, managing budgets, ensuring compliance with regulatory requirements and quality standards, and introducing innovative solutions to improve efficiency. The Head of Delivery will also play a vital role in selecting and managing contractors and logistics partners. We are looking for a candidate with excellent communication skills, capable of effectively managing a team and making decisions under pressure. Experience in a similar role, knowledge of logistics systems, and analytical tools will be a significant advantage. If you are looking for professional growth, ready to take responsibility, and want to contribute to the development of our logistics operations — we would be happy to welcome you to our team.

Responsibilities

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  • Develop and implement delivery strategy
  • Manage logistics operations and teams
  • Optimize delivery routes and processes
  • Ensure timely and quality delivery
  • Coordinate with contractors and logistics partners
  • Analyze performance metrics and implement improvements
  • Manage delivery budgets and costs
  • Ensure compliance with regulations
  • Implement new technologies and solutions
  • Coordinate with other departments

Requirements

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  • Degree in logistics, management, or related field
  • 5+ years of experience in a logistics leadership role
  • Knowledge of modern logistics systems and software
  • Strong analytical and organizational skills
  • Ability to multitask and prioritize
  • Team leadership and decision-making skills
  • Understanding of logistics regulations
  • Experience working with contractors and suppliers
  • Flexibility and results-oriented mindset
  • Excellent communication skills

Potential interview questions

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  • What is your experience managing logistics operations?
  • What tools do you use to analyze delivery performance?
  • How do you handle delivery delays?
  • Describe a time you optimized a logistics process.
  • How do you work with contractors and suppliers?
  • What technologies have you implemented in logistics?
  • How do you manage a team under pressure?
  • What metrics do you use to evaluate delivery efficiency?
  • How do you ensure regulatory compliance?
  • What are your expectations for this role?