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Title
Text copied to clipboard!Hotel Dining Coordinator
Description
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We are looking for a skilled Hotel Dining Coordinator who will plan, implement, and oversee all activities related to hotel dining operations. The person in this role will be responsible for various aspects such as customer service, staff management, supply chain, and ensuring operational efficiency. The successful candidate must work collaboratively with the team, be adept at problem-solving, and ensure customer satisfaction. Excellent communication skills, problem-solving abilities, and time management are essential for this position.
Responsibilities
Text copied to clipboard!- Plan and implement hotel dining operations.
- Train staff to improve customer service.
- Oversee supply chain and stock management.
- Supervise daily activities and resolve issues.
- Ensure effective communication among team members.
- Collect customer feedback and take improvement measures.
- Control budget and expenses.
- Prepare regular reports.
Requirements
Text copied to clipboard!- Bachelor's degree in relevant field.
- At least 2 years experience in hotel or dining management.
- Strong communication and leadership skills.
- Proficient in time management and problem-solving.
- Computer and Microsoft Office proficiency.
- Team-oriented attitude.
- Ability to work under pressure.
- Customer service mindset.
Potential interview questions
Text copied to clipboard!- Describe your experience as a hotel dining coordinator.
- How would you solve a problem affecting customer satisfaction?
- How do you ensure effective communication within a team?
- How do you manage your time?
- What steps do you take to control the budget?
- How do you prepare to work under pressure?
