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Title
Text copied to clipboard!Hotel Loss Prevention Director
Description
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We are looking for a highly experienced Hotel Loss Prevention Director to lead and manage all aspects of loss prevention and security operations within our hotel property. The ideal candidate will be responsible for developing, implementing, and maintaining effective security policies and procedures to protect guests, employees, assets, and property. This role requires strong leadership skills, a deep understanding of risk management, and the ability to respond quickly and effectively to incidents or emergencies. The Hotel Loss Prevention Director will collaborate with hotel management, law enforcement, and other stakeholders to ensure a safe and secure environment. Key duties include conducting risk assessments, overseeing surveillance systems, managing security staff, investigating incidents of theft or loss, and ensuring compliance with local, state, and federal regulations. The successful candidate will also be responsible for training staff on security protocols, preparing detailed reports, and recommending improvements to existing security measures. This position requires excellent communication skills, attention to detail, and the ability to remain calm under pressure. The Hotel Loss Prevention Director will play a critical role in safeguarding the reputation and operational integrity of the hotel, ensuring that guests and employees feel safe at all times.
Responsibilities
Text copied to clipboard!- Develop and implement comprehensive loss prevention policies and procedures.
- Oversee daily security operations and manage security personnel.
- Conduct regular risk assessments and security audits.
- Investigate incidents of theft, loss, or security breaches.
- Collaborate with law enforcement and emergency services as needed.
- Train hotel staff on security protocols and emergency response.
- Monitor and maintain surveillance and alarm systems.
- Prepare detailed incident and audit reports for management.
- Ensure compliance with all relevant laws and regulations.
- Recommend and implement improvements to security measures.
- Respond promptly to emergencies and coordinate evacuation procedures.
- Maintain confidentiality and professionalism at all times.
Requirements
Text copied to clipboard!- Bachelor’s degree in criminal justice, security management, or related field.
- Minimum of 5 years’ experience in hotel security or loss prevention.
- Proven leadership and team management skills.
- Strong knowledge of security systems and surveillance technology.
- Excellent communication and interpersonal abilities.
- Ability to handle stressful situations and emergencies calmly.
- Familiarity with local, state, and federal regulations.
- Strong analytical and problem-solving skills.
- Attention to detail and high level of integrity.
- Ability to work flexible hours, including nights and weekends.
- Certification in security or loss prevention is a plus.
- Experience with incident investigation and reporting.
Potential interview questions
Text copied to clipboard!- What experience do you have in hotel security or loss prevention?
- How do you handle emergency situations or security breaches?
- Describe your experience managing security teams.
- What security systems and technologies are you familiar with?
- How do you ensure compliance with relevant laws and regulations?
- Can you provide an example of a time you prevented a significant loss?
- How do you train staff on security protocols?
- What steps do you take to investigate incidents of theft or loss?
- How do you maintain confidentiality in sensitive situations?
- Are you willing to work flexible hours, including nights and weekends?
- What certifications or training do you have in security management?
- How do you stay updated on the latest security trends and threats?
