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Title

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Hotel Loss Prevention Director

Description

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We are looking for a seasoned and highly skilled Hotel Loss Prevention Director to join our team. In this role, you will be responsible for developing and implementing loss prevention strategies to minimize financial losses and ensure the safety of our guests and staff. You will oversee the daily operations of the loss prevention department, conduct regular audits and inspections, and ensure compliance with all relevant laws and regulations. You will also be responsible for training staff on loss prevention procedures and protocols, and liaising with law enforcement and other relevant agencies as needed. The ideal candidate will have a strong background in loss prevention, excellent leadership skills, and a keen eye for detail. They will also have a deep understanding of the hospitality industry and the unique challenges it presents in terms of loss prevention.

Responsibilities

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  • Develop and implement loss prevention strategies
  • Oversee the daily operations of the loss prevention department
  • Conduct regular audits and inspections
  • Ensure compliance with all relevant laws and regulations
  • Train staff on loss prevention procedures and protocols
  • Liaise with law enforcement and other relevant agencies
  • Monitor and analyze loss prevention data
  • Develop and maintain relationships with local law enforcement agencies
  • Conduct investigations into incidents of theft or loss
  • Prepare and present reports on loss prevention activities and results

Requirements

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  • Bachelor's degree in Criminal Justice, Business Administration, or related field
  • Minimum of 5 years of experience in loss prevention, preferably in the hospitality industry
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Knowledge of relevant laws and regulations
  • Ability to handle sensitive information with discretion
  • Proficiency in Microsoft Office and loss prevention software
  • Certification in Loss Prevention (CLP) or related certification is a plus
  • Ability to work flexible hours, including nights, weekends, and holidays

Potential interview questions

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  • What strategies have you used in the past to prevent loss in a hotel setting?
  • How do you handle sensitive information?
  • Can you describe a time when your loss prevention strategy significantly reduced financial losses?
  • What steps would you take to investigate a suspected theft?
  • How do you train staff on loss prevention procedures and protocols?