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Title
Text copied to clipboard!Hotel Maintenance Manager
Description
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We are looking for a dedicated and experienced Hotel Maintenance Manager to oversee all installation, repair, and upkeep operations of our hotel’s facilities. Your job will involve ensuring that the hotel premises are in optimal condition and that they meet safety standards and guest satisfaction. The ideal candidate will be a competent individual who will be able to guide and train employees. They should be well-versed in all maintenance processes and health and safety regulations. The goal is to ensure that our hotel facilities are well-cared for and adequate to support our business operations and provide an exceptional stay for our guests. Responsibilities include managing maintenance staff, planning repair activities, and implementing safety measures. You will also manage budgets, ensure cost-effectiveness, and liaise with contractors and service providers. Your leadership skills and knowledge will provide an invaluable contribution to the maintenance of our hotel’s standards, safety, and comfort.
Responsibilities
Text copied to clipboard!- Develop and implement a routine maintenance schedule for all hotel facilities.
- Lead, train, and manage the maintenance team to ensure efficiency and high-quality work.
- Conduct regular inspections of the hotel’s facilities to identify and resolve issues.
- Ensure compliance with all safety and health regulations.
- Manage and oversee repairs and maintenance of all areas of the hotel.
- Coordinate with external contractors and service providers.
- Manage maintenance inventory and order supplies as needed.
- Prepare and adhere to the maintenance budget.
- Respond to emergency calls for maintenance and repairs promptly.
- Implement energy-saving measures and sustainability practices within the hotel.
- Keep detailed records of the maintenance work undertaken.
- Advise on upgrades and long-term investments for the hotel’s facilities.
- Ensure all maintenance activities are performed with minimal disruption to guests.
- Monitor the efficiency of equipment and electrical systems.
- Negotiate contracts with vendors and service providers for cost-efficiency.
- Ensure the landscaping and exterior of the hotel are maintained to high standards.
- Implement and manage a key control system.
- Stay current with the latest technologies and practices in hotel maintenance.
Requirements
Text copied to clipboard!- Proven experience as a Maintenance Manager or similar role, preferably in the hospitality industry.
- Strong knowledge of engineering concepts, including electrical, hydraulic, and mechanical systems.
- Ability to keep track of and report on activity.
- Excellent communication and interpersonal skills.
- Leadership and organizational abilities.
- BSc/BA in engineering, building science, or relevant field.
- In-depth knowledge of health and safety regulations.
- Experience in planning maintenance operations.
- Solid understanding of budgeting and performance management.
- Familiarity with plumbing, electrical, sewer, and HVAC systems.
- Ability to work under pressure and handle multiple tasks.
- Problem-solving skills and attention to detail.
- Certification in a relevant field is a plus.
- Availability to work in shifts, including weekends and holidays, if necessary.
- Physical ability to perform maintenance tasks.
Potential interview questions
Text copied to clipboard!- What experience do you have managing maintenance in a hotel or similar environment?
- How do you prioritize and manage maintenance requests?
- Can you describe a time when you implemented a significant improvement in maintenance operations?
- How do you ensure compliance with health and safety regulations in your work?
- What strategies do you use to manage and motivate your maintenance team?
- How do you manage maintenance budgets and ensure cost-effectiveness?
- Describe your experience with HVAC, electrical, and plumbing systems.
- How do you stay current with the latest technologies and practices in hotel maintenance?
- Can you give an example of how you handled an emergency maintenance issue?
- What is your approach to sustainability and energy-saving in maintenance operations?