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Title
Text copied to clipboard!House Manager
Description
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We are looking for a dedicated and experienced House Manager to oversee the daily operations of our high-end residential properties. The ideal candidate will be responsible for ensuring that all aspects of the household run smoothly and efficiently, from maintenance and housekeeping to managing household staff and organizing events. With a keen eye for detail and a proactive approach, the House Manager will ensure that the property is maintained to the highest standards, and that the needs of the homeowners are met with the utmost discretion and professionalism. This role requires someone who is highly organized, with excellent communication skills and the ability to manage multiple tasks simultaneously. The successful candidate will have a strong background in hospitality or estate management, with a proven track record of delivering exceptional service. If you are a motivated individual with a passion for excellence and a desire to provide an unparalleled living experience, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Oversee and coordinate all household operations, maintenance, and activities.
- Manage household staff, including hiring, training, and scheduling.
- Ensure the property is maintained to the highest standards of cleanliness and repair.
- Plan and coordinate events, dinners, and parties.
- Manage household budgets and expenses.
- Liaise with external contractors, service providers, and suppliers.
- Implement and maintain security protocols.
- Handle household administrative tasks, including managing schedules and appointments.
- Ensure compliance with all local, state, and federal regulations.
- Provide concierge-level service to homeowners and guests.
- Coordinate travel arrangements and prepare properties for arrivals.
- Manage inventory of household supplies and procure items as needed.
- Oversee the maintenance of vehicles and other assets.
- Handle confidential matters with discretion.
- Develop and implement household policies and procedures.
- Resolve any issues or conflicts that arise within the household.
Requirements
Text copied to clipboard!- Proven experience as a House Manager, Estate Manager, or similar role.
- Strong knowledge of household operations and maintenance.
- Excellent organizational and time-management skills.
- Outstanding communication and interpersonal abilities.
- Discretion and confidentiality.
- Ability to multitask and prioritize tasks.
- Strong leadership skills and experience managing staff.
- Flexibility to adapt to changing schedules and demands.
- Attention to detail.
- Bachelor’s degree in Hospitality Management, Business Administration, or relevant field preferred.
- Valid driver’s license.
- First Aid and CPR certification preferred.
- Proficiency in household technology systems.
- Experience with budgeting and expense tracking.
- Ability to work under pressure and solve problems effectively.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in managing high-end residential properties?
- How do you handle conflicts between household staff?
- What strategies do you use to manage your time and prioritize tasks?
- Can you give an example of a challenging situation you've managed in a household and how you resolved it?
- How do you ensure the privacy and confidentiality of the homeowners?
- What is your approach to managing household budgets and expenses?
- How do you stay current with the latest in household technology and luxury amenities?
- Can you describe your experience with event planning and coordination?
- How do you handle stress and pressure, especially with last-minute changes or demands?
- What makes you the ideal candidate for this House Manager position?