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Title
Text copied to clipboard!Housing Assistant
Description
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We are looking for a dedicated Housing Assistant to support the management and administration of residential properties. The ideal candidate will assist in coordinating tenant communications, maintaining property records, and ensuring compliance with housing regulations. This role requires excellent organizational skills, attention to detail, and the ability to work collaboratively with property managers, tenants, and service providers. Responsibilities include handling tenant inquiries, scheduling maintenance and repairs, processing rental applications, and supporting lease administration. The Housing Assistant plays a vital role in fostering positive tenant relationships and contributing to the efficient operation of housing services. This position offers an opportunity to develop expertise in property management within a dynamic and supportive environment.
Responsibilities
Text copied to clipboard!- Assist in managing tenant communications and inquiries.
- Coordinate maintenance and repair schedules with service providers.
- Process rental applications and conduct preliminary tenant screenings.
- Maintain accurate and up-to-date property and tenant records.
- Support lease agreement preparation and administration.
- Ensure compliance with housing laws and regulations.
- Assist in rent collection and financial record keeping.
- Conduct regular property inspections and report issues.
- Provide excellent customer service to tenants and stakeholders.
- Collaborate with property managers to improve housing services.
Requirements
Text copied to clipboard!- High school diploma or equivalent; further education in property management is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Basic knowledge of housing laws and tenant rights.
- Proficiency in office software and property management systems.
- Ability to handle sensitive information confidentially.
- Problem-solving skills and attention to detail.
- Experience in customer service or administrative roles preferred.
- Ability to work independently and as part of a team.
- Flexibility to respond to urgent tenant needs.
Potential interview questions
Text copied to clipboard!- What experience do you have in property or housing management?
- How do you handle difficult tenant situations?
- Are you familiar with local housing regulations?
- Describe your experience with administrative tasks and record keeping.
- How do you prioritize multiple tasks and deadlines?
- What software tools have you used in previous roles?
- Can you provide an example of excellent customer service you delivered?
- How do you ensure confidentiality in your work?
- Are you comfortable coordinating with various stakeholders?
- What motivates you to work in housing assistance?
