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Human Services Worker


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We are looking for a dedicated Human Services Worker to assist clients in their homes or in other community settings. This role involves providing support to individuals who are struggling with various issues, including mental health problems, substance abuse, poverty, and more. The ideal candidate will have a strong desire to make a difference in people's lives and a commitment to our organization's values of compassion, respect, and integrity. You will be responsible for assessing clients' needs, developing individualized service plans, and working closely with other social service professionals to ensure that clients receive the care they need. This is a challenging but rewarding role that requires a high level of empathy, excellent communication skills, and the ability to work well under pressure.


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  • Assessing clients' needs and situations
  • Developing individualized service plans
  • Coordinating with other social service professionals
  • Providing emotional support to clients
  • Helping clients access community resources
  • Monitoring clients' progress and adjusting service plans as needed
  • Maintaining accurate and up-to-date client records
  • Advocating for clients' rights and needs
  • Conducting outreach to identify individuals in need of services
  • Providing crisis intervention as needed


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  • Bachelor's degree in social work, psychology, or a related field
  • Experience in a social service setting
  • Strong interpersonal and communication skills
  • Ability to work well under pressure
  • Knowledge of community resources and services
  • Ability to maintain confidentiality
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Valid driver's license and reliable transportation
  • Ability to pass a background check

Potential interview questions

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  • How do you handle high-stress situations?
  • Can you describe a time when you had to advocate for a client?
  • How do you maintain confidentiality in your work?
  • What strategies do you use to engage with difficult clients?
  • How do you handle feedback and criticism?