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Title
Text copied to clipboard!Human Services Worker
Description
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We are looking for a compassionate and dedicated Human Services Worker to join our team and support individuals and families in need. As a Human Services Worker, you will play a vital role in helping clients access resources, navigate social service systems, and improve their overall well-being. This position requires strong interpersonal skills, empathy, and a commitment to making a positive impact in the community.
Human Services Workers assist clients in overcoming challenges related to housing, employment, healthcare, mental health, and family dynamics. They work in a variety of settings, including government agencies, nonprofit organizations, healthcare facilities, and community centers. The ideal candidate will be able to assess client needs, develop service plans, and coordinate with other professionals to ensure comprehensive support.
In this role, you will conduct interviews and assessments to determine client eligibility for services, provide crisis intervention when necessary, and advocate for clients’ rights and access to services. You will also maintain accurate records, track progress, and report outcomes to supervisors and funding agencies. Flexibility, cultural sensitivity, and a strong ethical foundation are essential for success in this role.
This is a rewarding opportunity for individuals who are passionate about social justice and community service. If you are motivated to help others and have the skills to navigate complex social systems, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Assess client needs and develop individualized service plans
- Provide crisis intervention and emotional support
- Connect clients with community resources and services
- Advocate for client rights and access to benefits
- Maintain accurate and confidential case records
- Collaborate with social workers, healthcare providers, and other professionals
- Monitor client progress and adjust service plans as needed
- Educate clients on available programs and eligibility requirements
- Facilitate support groups and community workshops
- Respond to emergency situations and provide immediate assistance
Requirements
Text copied to clipboard!- Bachelor’s degree in social work, psychology, or related field
- Strong communication and interpersonal skills
- Empathy and cultural sensitivity
- Ability to handle stressful situations and crises
- Knowledge of local social service systems and resources
- Experience working with diverse populations
- Organizational and time management skills
- Proficiency in documentation and case management software
- Valid driver’s license and reliable transportation
- Background check and clearance required
Potential interview questions
Text copied to clipboard!- What experience do you have working with vulnerable populations?
- How do you handle high-stress or crisis situations?
- Can you describe a time you successfully connected a client with needed services?
- How do you maintain confidentiality and professional boundaries?
- What strategies do you use to build trust with clients?
- Are you familiar with local community resources and programs?
- How do you manage a large caseload effectively?
- What motivates you to work in human services?
- Do you have experience with case management software?
- Are you comfortable working in a team-oriented environment?
