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Title
Text copied to clipboard!Insurance Claims Handler
Description
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We are looking for an Insurance Claims Handler responsible for receiving, verifying, and processing insurance claims from clients. Your role involves ensuring accurate and timely claim assessments, interacting with clients and insurance agents, and maintaining documentation in compliance with internal standards and regulations. You will analyze submitted documents, evaluate the validity of claims, and make decisions regarding payments or denials. A key part of the job is collaborating with other departments to resolve disputes and improve claims handling processes. Attention to detail, ability to manage large volumes of information, and strong communication skills are essential. If you want to develop your career in the insurance field and possess analytical skills, we invite you to join our team.
Responsibilities
Text copied to clipboard!- Receive and register insurance claims.
- Verify completeness and authenticity of submitted documents.
- Analyze and assess the validity of claims.
- Communicate with clients and insurance agents for information clarification.
- Make decisions on claim payments or denials.
- Maintain records and documentation of processed claims.
- Ensure compliance with internal procedures and regulatory requirements.
- Participate in resolving disputes and conflicts.
- Update databases and record-keeping systems.
- Collaborate with other departments to improve processes.
Requirements
Text copied to clipboard!- At least 1 year of experience in insurance or claims processing.
- Knowledge of insurance products and procedures.
- Attention to detail and analytical skills.
- Ability to work with documentation and databases.
- Communication and negotiation skills.
- Responsibility and organizational skills.
- Knowledge of insurance legislation.
- Proficient computer and office software skills.
- Ability to work both independently and in a team.
- Willingness to learn and develop.
Potential interview questions
Text copied to clipboard!- What experience do you have with processing insurance claims?
- Which insurance products are you most familiar with?
- How do you verify document authenticity?
- How do you handle disputes with clients?
- What software and systems have you used?
- How do you organize your work under high workload?
- What skills do you consider key for this position?
- How do you keep your knowledge of insurance laws up to date?
- Describe a case where you had to make a difficult claim decision.
- How do you work in a team and interact with other departments?
