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Title

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IT Sales Manager

Description

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We are looking for an experienced IT Sales Manager to lead our sales team and drive our business goals. In this role, you will be responsible for developing and executing sales strategies that increase revenue and market share in the IT industry. You will work closely with the marketing, product development, and customer service teams to ensure that our products and services meet the needs of our clients. The ideal candidate will have a strong background in IT sales, excellent leadership skills, and the ability to build relationships with key stakeholders. You will need to be adept at negotiating contracts, understanding customer needs, and identifying new business opportunities. This role requires a strategic thinker with a proactive approach to problem-solving and a passion for technology. Your goal will be to not only meet but exceed sales targets, ensuring the long-term success of our business.

Responsibilities

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  • Develop and implement effective sales strategies to achieve sales targets.
  • Lead nationwide sales team members to achieve sales targets.
  • Establish productive and professional relationships with key personnel in assigned customer accounts.
  • Negotiate and close agreements with large customers.
  • Monitor and analyze performance metrics and suggest improvements.
  • Prepare monthly, quarterly, and annual sales forecasts.
  • Perform research and identify new potential customers and new market opportunities.
  • Provide timely and effective solutions aligned with clients’ needs.
  • Liaise with Marketing and Product Development departments to ensure brand consistency.
  • Stay up-to-date with new product launches and ensure sales team members are on board.
  • Attend sales training, seminars, and workshops as required.
  • Manage and oversee the daily operations of the sales department.
  • Set and track sales targets and KPIs.
  • Coordinate with IT team to enhance sales technology and processes.
  • Report on sales results to senior management.
  • Adjust sales techniques based on interactions and results in the field.
  • Develop and maintain a sales pipeline.
  • Provide detailed and accurate sales forecasts.

Requirements

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  • Proven work experience as an IT Sales Manager or similar role.
  • Understanding of sales performance metrics.
  • Experience with CRM software and MS Office.
  • Ability to lead and motivate a high-performance sales team.
  • Excellent communication, negotiation, and team management skills.
  • Strong analytical and organizational skills.
  • BSc degree in Business Administration, Information Technology, or relevant field.
  • Proven ability to drive the sales process from plan to close.
  • Strong business sense and industry expertise.
  • Experience in customer relationship management.
  • Ability to work under strict deadlines.
  • Prior experience in developing budgets and sales strategies.
  • Knowledge of the latest IT trends and technologies.
  • Experience in managing key customer relationships.
  • Proven network in the IT industry.
  • Excellent mentoring, coaching, and people management skills.

Potential interview questions

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  • Can you describe a successful sales strategy you developed in the past?
  • How do you stay updated with the latest IT trends and technologies?
  • Can you give an example of how you turned a challenging situation into a sales opportunity?
  • How do you motivate your sales team to achieve their targets?
  • What is your approach to handling customer objections?
  • How do you manage and prioritize your team’s workload?
  • What CRM software are you familiar with?
  • Can you describe a time when you had to negotiate a contract with a difficult customer?
  • How do you ensure your sales team meets its sales targets and KPIs?
  • What do you think are the key factors in managing and maintaining key client relationships?