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Title

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Learning and Development Specialist

Description

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We are looking for a Learning and Development Specialist to join our team and play a crucial role in enhancing the skills and performance of our workforce. The ideal candidate will be responsible for identifying training needs, developing training programs, and monitoring their effectiveness. This role involves working closely with department heads and managers to tailor training programs that align with our company's goals and objectives. The Learning and Development Specialist will also evaluate the effectiveness of training sessions and make adjustments as needed to ensure that employees are receiving the best possible training. This position requires a deep understanding of adult learning principles, instructional design, and the ability to leverage technology to deliver engaging and effective training programs. The successful candidate will be a strategic thinker with excellent communication and interpersonal skills, capable of motivating and inspiring others to achieve their full potential. This role is critical in fostering a culture of continuous learning and development within the organization, ensuring that our workforce remains competitive in a rapidly changing business environment.

Responsibilities

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  • Identify training needs through job analysis, career paths, and consultation with managers.
  • Develop and implement training programs that align with the company's strategic goals.
  • Design and deliver training courses, workshops, and other trainings.
  • Monitor and evaluate training program's effectiveness, success, and ROI periodically.
  • Manage the development of the Learning Management System (LMS).
  • Maintain a keen understanding of training trends, developments, and best practices.
  • Create and manage training budgets.
  • Collaborate with stakeholders and external vendors for specialized training needs.
  • Provide feedback to program participants and management.
  • Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.

Requirements

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  • Bachelor's degree in Human Resources, Education, Organizational Development, or related field.
  • Proven experience as a Learning and Development Specialist or similar role.
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.).
  • Excellent communication and leadership skills.
  • Ability to plan, multi-task, and manage time effectively.
  • Strong writing and record-keeping ability for reports and training manuals.
  • Good computer and database skills.
  • Knowledge of Learning Management Systems (LMS) and web delivery tools.
  • Experience in project management and budgeting.
  • Ability to assess training effectiveness and ROI.

Potential interview questions

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  • Can you describe a training program you developed and implemented? What was the outcome?
  • How do you stay updated with the latest learning and development trends?
  • Can you give an example of a time when you had to adjust your training strategy to better meet the needs of the participants?
  • How do you measure the effectiveness of a training program?
  • Describe a challenging situation you faced in training and how you overcame it.