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Title
Text copied to clipboard!Leisure Travel Agent
Description
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We are looking for a Leisure Travel Agent to join our team and help clients plan and book their ideal vacation experiences. As a Leisure Travel Agent, you will be responsible for understanding client preferences, researching travel options, and providing personalized recommendations that align with their interests and budget. You will work closely with clients to ensure every aspect of their trip is seamless, enjoyable, and memorable.
In this role, you will use your knowledge of destinations, travel logistics, and customer service to create customized travel itineraries. You will handle all aspects of the booking process, including flights, accommodations, tours, transportation, and travel insurance. You will also stay informed about travel advisories, visa requirements, and local customs to provide accurate and up-to-date information to clients.
The ideal candidate is passionate about travel, highly organized, and has excellent communication skills. You should be comfortable working with various booking platforms and have a strong attention to detail. Previous experience in the travel industry is preferred but not required.
This is a client-facing role that requires a high level of professionalism and a commitment to delivering exceptional service. You will be expected to build long-term relationships with clients and provide ongoing support before, during, and after their trips. If you enjoy helping others explore the world and want to be part of a dynamic and supportive team, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Consult with clients to determine travel preferences and budget
- Research and recommend travel destinations, accommodations, and activities
- Book flights, hotels, tours, and transportation
- Provide clients with travel documentation and itineraries
- Stay updated on travel advisories, visa requirements, and local regulations
- Handle changes, cancellations, and travel emergencies
- Maintain accurate client records and booking details
- Promote travel packages and special deals
- Build and maintain client relationships
- Ensure high levels of customer satisfaction
Requirements
Text copied to clipboard!- High school diploma or equivalent; degree in hospitality or tourism is a plus
- Previous experience in travel planning or customer service preferred
- Strong knowledge of travel booking systems and tools
- Excellent communication and interpersonal skills
- Attention to detail and organizational skills
- Ability to work independently and manage multiple tasks
- Passion for travel and helping others
- Problem-solving skills and ability to handle travel disruptions
- Flexibility to work evenings or weekends if needed
- Proficiency in Microsoft Office and internet research
Potential interview questions
Text copied to clipboard!- What experience do you have in travel planning or customer service?
- How do you stay informed about travel trends and destination updates?
- Describe a time you handled a travel emergency for a client.
- What booking platforms or tools are you familiar with?
- How do you ensure client satisfaction throughout the travel process?
- Are you comfortable working flexible hours, including weekends?
- What strategies do you use to upsell travel packages?
- How do you handle last-minute changes or cancellations?
- What is your favorite travel destination and why?
- How do you manage multiple client bookings simultaneously?
