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Mail Sorter


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We are looking for a diligent and detail-oriented Mail Sorter to join our team. The Mail Sorter will be responsible for receiving, sorting, and distributing incoming mail according to destinations. They will also be responsible for dispatching outgoing mail, including packages and registered, certified, and insured mail. The ideal candidate will have excellent organizational skills and the ability to handle sensitive documents with confidentiality. They should also be able to work quickly and accurately, often under tight deadlines.


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  • Receive and sort mail and packages by department, location, and category.
  • Ensure all outgoing mail is dispatched in a timely manner.
  • Operate sorting machinery as required.
  • Maintain records of incoming and outgoing mail.
  • Ensure delivery of outgoing mails to courier or post office.
  • Monitor inventory of mail supplies.
  • Report any unusual circumstances concerning incoming or outgoing mail.
  • Handle sensitive and confidential information with discretion.
  • Ensure mailroom is kept clean and organized.
  • Assist with other administrative tasks as needed.


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  • High school diploma or equivalent.
  • Previous experience in a mailroom or post office preferred.
  • Ability to operate mail sorting machinery.
  • Excellent organizational skills.
  • Ability to handle sensitive information with discretion.
  • Ability to work quickly and accurately under tight deadlines.
  • Basic computer skills.
  • Good physical stamina and the ability to lift heavy packages.
  • Strong attention to detail.
  • Good communication skills.

Potential interview questions

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  • Do you have any previous experience in a mailroom or post office?
  • How would you handle a situation where you discovered sensitive information in the mail?
  • How do you stay organized and ensure accuracy in your work?
  • Can you describe a time when you had to meet a tight deadline?
  • Are you comfortable lifting heavy packages?