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Mailroom Clerk


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We are looking for a detail-oriented and organized Mailroom Clerk to join our team. The Mailroom Clerk will be responsible for receiving, sorting, and distributing incoming mail, as well as managing outgoing mail. This includes not only paper mail, but also electronic mail. The Mailroom Clerk will also be responsible for maintaining records of incoming and outgoing mail, as well as any postage charges. The ideal candidate will have strong organizational skills, be able to handle a variety of tasks at once, and have a keen eye for detail. They should also have strong communication skills, as they will often be interacting with other employees and potentially clients. This is a great opportunity for someone looking to gain experience in an office setting.


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  • Receive and sort incoming mail
  • Distribute mail to appropriate recipients or departments
  • Maintain records of incoming and outgoing mail
  • Ensure delivery of outgoing mails to courier or post office
  • Operate office machines such as photocopiers, scanners, fax machines, voice mail systems, and computers
  • Answer phones and direct calls to appropriate parties or take messages
  • Track inventory of office supplies and order more when necessary
  • Assist with other administrative tasks as needed
  • Maintain a clean and organized mailroom
  • Handle sensitive and confidential information with discretion


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  • High school diploma or equivalent
  • Previous experience in a mailroom or office setting
  • Strong organizational skills
  • Ability to handle multiple tasks at once
  • Attention to detail
  • Strong communication skills
  • Ability to operate standard office equipment
  • Ability to lift heavy packages
  • Knowledge of postal regulations
  • Ability to handle sensitive information with discretion

Potential interview questions

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  • Do you have previous experience in a mailroom or office setting?
  • How do you prioritize your work when handling multiple tasks at once?
  • Can you describe a time when you had to handle sensitive information? How did you ensure it remained confidential?
  • How would you handle a situation where you received a package for someone who no longer works at the company?
  • What steps would you take to ensure the mailroom stays organized?