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Title
Text copied to clipboard!Mediation Coordinator
Description
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We are looking for a Mediation Coordinator responsible for the smooth organization and coordination of mediation processes between different parties. The Mediation Coordinator acts as a neutral intermediary who helps resolve conflicts and promotes mutual understanding. The role involves communicating with parties, scheduling mediation meetings, preparing necessary materials, and monitoring the progress of the mediation process. The coordinator works in collaboration with various authorities, organizations, and private entities to ensure that the mediation process is efficient, fair, and confidential. Success in this role requires excellent interpersonal skills, problem-solving abilities, and the capacity to handle sensitive situations professionally. The Mediation Coordinator plays a vital role in conflict management and contributes to promoting social peace.
Responsibilities
Text copied to clipboard!- Organizing and scheduling mediation meetings
- Informing and guiding parties through the mediation process
- Collaborating with authorities and organizations
- Monitoring and reporting on mediation progress
- Preparing necessary documents and materials
- Maintaining a neutral and confidential atmosphere
- Identifying and addressing problem situations
- Participating in the development of mediation processes
Requirements
Text copied to clipboard!- Experience in mediation or related fields
- Strong communication and negotiation skills
- Ability to handle sensitive and complex situations
- Organizational skills and attention to detail
- Fluent in Finnish; additional languages are a plus
- Knowledge of mediation laws and practices
- Ability to work independently and in teams
Potential interview questions
Text copied to clipboard!- What experience do you have in mediation or conflict resolution?
- How do you ensure confidentiality in the mediation process?
- Describe a situation where you successfully resolved a difficult conflict.
- How do you organize multiple simultaneous mediation sessions?
- How do you handle tensions between parties?
- What motivates you to work in mediation?
