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Title
Text copied to clipboard!Online Social App Etiquette Specialist
Description
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We are looking for an Online Social App Etiquette Specialist to join our team. The ideal candidate will be responsible for monitoring and ensuring that all users of our social app adhere to the established etiquette and behavior guidelines. This includes monitoring user interactions, identifying and addressing inappropriate behavior, and providing guidance and education to users on proper online etiquette. The specialist will also be responsible for updating and refining our etiquette guidelines as needed to address new issues or trends. This role requires excellent communication skills, a deep understanding of online social dynamics, and a strong commitment to creating a respectful and positive online environment for all users.
Responsibilities
Text copied to clipboard!- Monitor user interactions on the social app
- Identify and address instances of inappropriate behavior
- Educate users on proper online etiquette
- Update and refine etiquette guidelines as needed
- Work with the development team to implement features that promote positive behavior
- Report on trends and issues related to online behavior
- Develop strategies to promote positive online interactions
- Handle user complaints and issues related to online behavior
- Collaborate with other teams to ensure a consistent approach to online etiquette
- Stay up-to-date on trends and developments in online social dynamics
Requirements
Text copied to clipboard!- Bachelor's degree in Communications, Psychology, or related field
- Experience in online community management or moderation
- Excellent communication skills
- Deep understanding of online social dynamics
- Ability to identify and address inappropriate behavior
- Experience with social media platforms
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Strong commitment to promoting a positive online environment
- Up-to-date knowledge of trends and developments in online behavior
Potential interview questions
Text copied to clipboard!- How would you handle a situation where a user is consistently violating our etiquette guidelines?
- What strategies would you use to promote positive online interactions?
- Can you give an example of a time when you had to address inappropriate behavior in an online community?
- How do you stay up-to-date on trends and developments in online behavior?