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Title
Text copied to clipboard!Operations Manager - Healthcare
Description
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We are looking for an experienced Operations Manager to oversee our organization's ongoing operations and procedures in the healthcare sector. The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help our company remain compliant, efficient and profitable during the course of business.
Responsibilities
Text copied to clipboard!- Improve operational management systems, processes and best practices.
- Purchase materials, plan inventory and oversee warehouse efficiency.
- Help the organization’s processes remain legally compliant.
- Formulate strategic and operational objectives.
- Examine financial data and use them to improve profitability.
- Manage budgets and forecasts.
- Perform quality controls and monitor production KPIs.
- Recruit, train and supervise staff.
- Find ways to increase the quality of customer service.
- Ensure that all operations are carried out in an appropriate, cost-effective way.
Requirements
Text copied to clipboard!- Proven work experience as Operations Manager or similar role.
- Knowledge of organizational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Leadership ability.
- Outstanding organizational skills.
- Degree in Business, Operations Management or related field.
- Experience in the healthcare industry.
- Understanding of healthcare laws and regulations.
Potential interview questions
Text copied to clipboard!- What strategies would you use to manage a large team?
- How do you handle conflict resolution?
- Can you describe a time when you improved efficiency in your past role?
- How do you manage stress in high-pressure situations?
- What is your experience with budgeting and forecasting?