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Title
Text copied to clipboard!PABX System Administrator
Description
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We are looking for a skilled PABX System Administrator to manage and maintain our company's PABX (Private Automatic Branch Exchange) system. This role involves ensuring the smooth operation of our telecommunication systems, including the installation, configuration, and troubleshooting of PABX hardware and software. The successful candidate will also be responsible for training staff on the use of the PABX system, managing system upgrades, and liaising with vendors. A strong understanding of telecommunication systems, excellent problem-solving skills, and the ability to work well under pressure are key to this role.
Responsibilities
Text copied to clipboard!- Installing, configuring, and maintaining the PABX system.
- Training staff on the use of the PABX system.
- Managing system upgrades.
- Liaising with vendors.
- Troubleshooting system issues.
- Ensuring the smooth operation of the telecommunication system.
- Monitoring system performance.
- Implementing security measures.
- Documenting system configurations and changes.
- Providing technical support to staff.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a PABX System Administrator.
- Strong understanding of telecommunication systems.
- Excellent problem-solving skills.
- Ability to work well under pressure.
- Strong communication skills.
- Detail-oriented.
- Knowledge of PABX system security measures.
- Ability to train staff on the use of the PABX system.
- Experience with system upgrades.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with PABX systems?
- How do you handle system upgrades?
- Can you describe a time when you had to troubleshoot a complex system issue?
- How do you ensure the security of the PABX system?
- Can you describe your experience training staff on the use of telecommunication systems?