Text copied to clipboard!
Title
Text copied to clipboard!Point Supervisor
Description
Text copied to clipboard!
We are looking for a skilled Point Supervisor who will oversee and manage operations at specific points within a retail setting. As a Point Supervisor, you will be responsible for sales, stock management, staff supervision, and ensuring excellent customer service. Your role involves ensuring smooth operations at the point and assisting in achieving sales targets. Additionally, you will train staff and ensure customer satisfaction. To succeed in this role, you should possess leadership qualities, problem-solving skills, and effective communication abilities.
Responsibilities
Text copied to clipboard!- Supervise daily operations at the point.
- Manage and train staff.
- Ensure customer service excellence.
- Control stock and inventory.
- Assist in achieving sales targets.
- Resolve issues and handle complaints.
- Prepare reports and provide information to management.
- Maintain safety and health standards.
Requirements
Text copied to clipboard!- Minimum secondary education.
- Experience in retail or related field.
- Strong leadership and management skills.
- Excellent communication skills.
- Ability to solve problems.
- Experience working in teams.
- Computer proficiency.
- Ability to work long hours.
Potential interview questions
Text copied to clipboard!- Why are you interested in the Point Supervisor position?
- Tell us about your previous work experience.
- How would you manage your team?
- What is your approach to handling customer complaints?
- How will you contribute to meeting sales targets?
- What is your role in team collaboration?
