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Title

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Program Assistant

Description

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We are looking for a dedicated and detail-oriented Program Assistant to join our team. In this role, you will be instrumental in supporting the planning, execution, and monitoring of our program's objectives. The ideal candidate will possess a strong administrative background, excellent organizational skills, and the ability to multitask effectively in a fast-paced environment. Your responsibilities will include assisting with the coordination of program schedules, managing communications between stakeholders, preparing reports and presentations, and ensuring that all program activities comply with organizational standards and objectives. You will also be expected to contribute to the development of program strategies and participate in the evaluation of program effectiveness. This position requires a proactive approach, a high level of professionalism, and the ability to work collaboratively with team members across different departments. If you are passionate about making a difference and have a knack for organization and planning, we would love to hear from you.

Responsibilities

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  • Assist in the planning and execution of program schedules and activities.
  • Coordinate communications between program stakeholders.
  • Prepare and distribute program reports and presentations.
  • Ensure program activities comply with organizational standards.
  • Contribute to the development of program strategies.
  • Participate in the evaluation of program effectiveness.
  • Manage program documentation and records.
  • Assist with budget tracking and financial reporting for the program.
  • Coordinate logistics for program events and meetings.
  • Support the program team with administrative tasks as needed.
  • Monitor program timelines and deadlines.
  • Facilitate communication between program team members.
  • Assist in the preparation of grant applications and funding proposals.
  • Conduct research to support program objectives.
  • Provide customer service to program participants and stakeholders.
  • Assist with the recruitment and training of program volunteers.
  • Manage program inventory and order supplies as needed.
  • Support the marketing and promotion of the program.
  • Evaluate and report on program metrics and outcomes.
  • Identify and recommend improvements to program processes.

Requirements

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  • Bachelor's degree in a related field or equivalent experience.
  • Proven experience in an administrative or program support role.
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and program management software.
  • Ability to work collaboratively in a team environment.
  • High level of professionalism and discretion.
  • Strong problem-solving skills and attention to detail.
  • Ability to manage time effectively and meet deadlines.
  • Experience in budget management and financial reporting.
  • Familiarity with project management principles.
  • Experience coordinating events and meetings.
  • Ability to conduct research and prepare comprehensive reports.
  • Customer service oriented.
  • Experience working with volunteers.
  • Knowledge of grant writing and funding proposal preparation.
  • Ability to work independently with minimal supervision.
  • Willingness to learn and adapt to new challenges.
  • Experience in marketing and promotion.
  • Understanding of program evaluation techniques.

Potential interview questions

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  • Can you describe your experience with program management software?
  • How do you prioritize tasks when managing multiple program activities?
  • Can you provide an example of a successful program you supported and your role in its success?
  • How do you handle confidential information?
  • Describe a time when you had to solve a problem within a program. What was the outcome?
  • How do you ensure program activities comply with organizational standards?
  • What strategies do you use to manage program budgets effectively?
  • Can you discuss your experience with grant writing or funding proposal preparation?
  • How do you evaluate the effectiveness of a program?
  • Describe your experience with coordinating events or meetings for a program.