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Title

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Records Management Specialist

Description

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We are looking for a detail-oriented Records Management Specialist to join our team. The Records Management Specialist will be responsible for organizing, maintaining, and securing both physical and electronic records for our organization. This role requires a high level of accuracy, confidentiality, and organizational skills. The ideal candidate will have experience with records management systems, knowledge of compliance regulations, and the ability to work independently as well as collaboratively with various departments. Key responsibilities include developing and implementing records management policies, ensuring compliance with legal and regulatory requirements, managing the lifecycle of records from creation to disposal, and providing training and support to staff on records management best practices. The Records Management Specialist will also be responsible for conducting regular audits of records, responding to information requests, and assisting with data retrieval for internal and external stakeholders. Strong communication skills, attention to detail, and the ability to handle sensitive information with discretion are essential for success in this role. The position offers opportunities for professional growth and the chance to contribute to the efficiency and effectiveness of our organization’s information management processes.

Responsibilities

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  • Organize and maintain physical and electronic records.
  • Develop and implement records management policies and procedures.
  • Ensure compliance with legal, regulatory, and organizational requirements.
  • Manage the lifecycle of records from creation to disposal.
  • Conduct regular audits of records and information systems.
  • Respond to information and data retrieval requests.
  • Provide training and support to staff on records management best practices.
  • Assist with the implementation and maintenance of records management systems.
  • Protect sensitive and confidential information.
  • Collaborate with other departments to ensure effective records management.
  • Prepare reports and documentation related to records management activities.

Requirements

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  • Bachelor’s degree in Library Science, Information Management, or related field.
  • Proven experience in records management or a similar role.
  • Familiarity with records management systems and software.
  • Strong organizational and time management skills.
  • Excellent attention to detail and accuracy.
  • Ability to handle confidential and sensitive information.
  • Knowledge of relevant laws and regulations.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and data management tools.

Potential interview questions

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  • What experience do you have with records management systems?
  • How do you ensure compliance with records retention policies?
  • Describe a time you managed confidential information.
  • How do you prioritize tasks when managing large volumes of records?
  • What steps do you take to ensure data accuracy?
  • How do you handle requests for information from different departments?
  • What is your experience with records audits?
  • How do you stay updated on records management regulations?
  • Describe your approach to training staff on records management.
  • What challenges have you faced in records management and how did you overcome them?