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Title

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Records Management Specialist

Description

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We are looking for a meticulous and detail-oriented Records Management Specialist to join our team. The ideal candidate will be responsible for the efficient and systematic control of the creation, receipt, maintenance, use, and disposition of records. This role is crucial in ensuring that the organization complies with legal, regulatory, and operational requirements. The Records Management Specialist will work closely with various departments to develop and implement records management policies and procedures, ensuring that records are easily accessible and properly maintained. The candidate should have a strong understanding of records management principles, including classification, retention, and disposal. Additionally, the role requires excellent organizational skills, the ability to handle confidential information with discretion, and proficiency in using records management software. The successful candidate will also be responsible for training staff on records management best practices and ensuring that all records are stored securely and can be retrieved efficiently. This position offers an excellent opportunity to contribute to the organization's success by ensuring that information is managed effectively and is readily available when needed.

Responsibilities

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  • Develop and implement records management policies and procedures.
  • Classify, store, and retrieve records in accordance with established guidelines.
  • Ensure compliance with legal, regulatory, and operational requirements.
  • Maintain records retention schedules and oversee the disposal of records.
  • Train staff on records management best practices.
  • Conduct regular audits of records to ensure accuracy and completeness.
  • Manage electronic and physical records storage systems.
  • Coordinate with various departments to ensure proper records management.
  • Handle confidential information with discretion.
  • Assist in the development of disaster recovery plans for records.
  • Ensure records are easily accessible and properly maintained.
  • Monitor and update records management software.
  • Prepare reports on records management activities.
  • Respond to records requests from internal and external stakeholders.
  • Stay updated on records management trends and best practices.

Requirements

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  • Bachelor's degree in Information Management, Library Science, or a related field.
  • Proven experience in records management or a similar role.
  • Strong understanding of records management principles and practices.
  • Proficiency in using records management software.
  • Excellent organizational and time management skills.
  • Ability to handle confidential information with discretion.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of legal and regulatory requirements related to records management.
  • Experience in training staff on records management practices.
  • Ability to conduct records audits and prepare reports.
  • Strong problem-solving skills.
  • Familiarity with electronic and physical records storage systems.
  • Ability to develop and implement records management policies and procedures.

Potential interview questions

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  • Can you describe your experience with records management software?
  • How do you ensure compliance with legal and regulatory requirements in records management?
  • Can you provide an example of a time when you had to handle confidential information?
  • How do you stay updated on records management trends and best practices?
  • What steps do you take to ensure records are easily accessible and properly maintained?
  • Can you describe a time when you had to train staff on records management practices?
  • How do you handle the disposal of records in accordance with retention schedules?
  • Can you provide an example of a records audit you conducted?
  • How do you coordinate with various departments to ensure proper records management?
  • What strategies do you use to manage both electronic and physical records storage systems?
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