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Title
Text copied to clipboard!Registration Clerk
Description
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We are looking for an experienced Registration Clerk to efficiently manage patient registration processes in our healthcare facility. This role is crucial as the first point of contact for patients, ensuring smooth administration and high-quality customer service. Responsibilities include accurate recording of patient information, scheduling appointments, and handling related administrative tasks. The ideal candidate should possess excellent communication skills, empathy, and the ability to respond quickly to changing situations. Proficiency in computer systems and basic knowledge of healthcare documentation are required. This position contributes to patient satisfaction and the effective operation of the institution, making precision and reliability essential. If you want to be part of a dynamic team and value quality patient care, we welcome your application.
Responsibilities
Text copied to clipboard!- Welcoming patients and managing their registration
- Scheduling and maintaining appointment records
- Accurately recording and updating patient data
- Communicating with physicians and other departments
- Handling administrative documentation and archiving
- Managing and resolving customer complaints
- Using computer systems for registration processes
- Complying with data protection regulations
- Assisting patients with information
- Participating in workflow improvements
Requirements
Text copied to clipboard!- Secondary education, preferably in healthcare or administration
- Excellent communication and customer service skills
- Precision and reliability in data management
- Computer skills, especially administrative software
- Empathetic attitude and problem-solving skills
- Ability to work in a team
- Flexibility in work schedule
- Knowledge of data protection rules
- Experience in healthcare settings is an advantage
- High proficiency in Hungarian language
Potential interview questions
Text copied to clipboard!- What experience do you have in managing registration processes?
- How do you handle stressful situations at work?
- Which computer systems have you used?
- How do you ensure data accuracy and security?
- How do you contribute to patient satisfaction?
- How do you handle customer complaints?
- What language skills do you have?
- How do you work in a team?
- What work schedule can you accommodate?
- What motivates you in this role?
