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Title

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Rental Advisor

Description

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We are looking for a knowledgeable and customer-oriented Rental Advisor to join our real estate team. The ideal candidate will assist clients in finding suitable rental properties, provide detailed information about rental agreements, and ensure a smooth rental process. This role requires excellent communication skills, a strong understanding of the rental market, and the ability to build lasting relationships with clients and landlords. The Rental Advisor will be responsible for managing inquiries, conducting property viewings, negotiating lease terms, and ensuring compliance with relevant laws and regulations. This position offers the opportunity to work in a dynamic environment, helping clients find their ideal homes or commercial spaces while supporting property owners in maximizing occupancy and rental income. If you are passionate about real estate and enjoy working with people, we invite you to apply and become a vital part of our team.

Responsibilities

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  • Assist clients in identifying suitable rental properties based on their needs and budget.
  • Provide detailed information about rental terms, conditions, and policies.
  • Schedule and conduct property viewings with prospective tenants.
  • Negotiate lease agreements between tenants and landlords.
  • Maintain accurate records of rental transactions and client communications.
  • Ensure compliance with local rental laws and regulations.
  • Coordinate with property owners and maintenance teams to address tenant concerns.
  • Promote available rental properties through various marketing channels.
  • Handle client inquiries promptly and professionally.
  • Support the onboarding process for new tenants.

Requirements

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  • Proven experience in real estate or property rental advisory roles.
  • Strong knowledge of local rental market and regulations.
  • Excellent interpersonal and communication skills.
  • Ability to negotiate effectively and resolve conflicts.
  • Organizational skills with attention to detail.
  • Proficiency in property management software and MS Office.
  • Customer-focused attitude and problem-solving abilities.
  • Valid driver's license and reliable transportation.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; relevant certifications are a plus.

Potential interview questions

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  • What experience do you have in rental property advisory?
  • How do you handle difficult clients or disputes?
  • Can you describe your knowledge of local rental laws?
  • What strategies do you use to market rental properties?
  • How do you prioritize and manage multiple client requests?
  • Are you comfortable negotiating lease terms?
  • What software tools have you used in property management?
  • How do you ensure accuracy in rental documentation?
  • Describe a time you successfully resolved a tenant-landlord issue.
  • Why are you interested in working as a Rental Advisor?