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Title

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Rental Agent

Description

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We are looking for a dedicated and customer-oriented Rental Agent to join our team. The Rental Agent will be responsible for managing rental properties, advertising vacancies, negotiating and enforcing leases, and maintaining property by addressing tenant complaints, completing repairs, and enforcing rules of occupancy. The ideal candidate will have a strong understanding of the real estate market, a friendly and professional demeanor, and excellent negotiation and customer service skills. This role requires a high level of organization, attention to detail, and the ability to work under pressure.

Responsibilities

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  • Manage rental properties and ensure they are rented to full capacity.
  • Advertise vacancies and conduct tours of the property.
  • Negotiate and enforce leases.
  • Maintain property by addressing tenant complaints and completing repairs.
  • Enforce rules of occupancy.
  • Collect rent and manage financial transactions.
  • Prepare reports on property status and financial performance.

Requirements

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  • Proven experience as a Rental Agent or similar role.
  • Strong understanding of the real estate market and rental management.
  • Excellent negotiation and customer service skills.
  • Strong organizational and multitasking abilities.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in MS Office and property management software.
  • Real estate agent’s or broker’s license.

Potential interview questions

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  • What experience do you have in property management?
  • How do you handle difficult tenants?
  • Describe a time when you successfully rented a difficult property.
  • How do you handle late rent payments?
  • What strategies do you use to market vacant properties?