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Title

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Repair Maintenance Tyre Administrator

Description

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We are looking for a dedicated and detail-oriented Repair Maintenance Tyre Administrator to join our team. In this role, you will be responsible for managing and overseeing all aspects of tyre repair and maintenance operations. This includes scheduling and coordinating repairs, maintaining inventory, ensuring compliance with safety standards, and providing excellent customer service. The ideal candidate will have a strong background in automotive repair, excellent organizational skills, and the ability to work well under pressure. You will be expected to liaise with suppliers, manage budgets, and ensure that all work is completed to the highest standards. Additionally, you will be responsible for training and supervising staff, implementing new procedures, and continuously seeking ways to improve efficiency and service quality. This is a critical role that requires a proactive approach, strong problem-solving skills, and the ability to manage multiple tasks simultaneously. If you are passionate about the automotive industry and have a keen eye for detail, we would love to hear from you.

Responsibilities

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  • Schedule and coordinate tyre repairs and maintenance.
  • Maintain and manage inventory of tyres and related supplies.
  • Ensure compliance with safety and environmental regulations.
  • Provide excellent customer service and address client concerns.
  • Liaise with suppliers and negotiate contracts.
  • Manage budgets and control costs.
  • Train and supervise repair and maintenance staff.
  • Implement new procedures and best practices.
  • Monitor and report on key performance indicators.
  • Ensure all work is completed to the highest standards.
  • Conduct regular inspections and audits.
  • Develop and maintain relationships with key stakeholders.
  • Handle emergency repair situations efficiently.
  • Keep accurate records of all maintenance activities.
  • Coordinate with other departments to ensure smooth operations.

Requirements

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  • High school diploma or equivalent; additional certification in automotive repair is a plus.
  • Proven experience in tyre repair and maintenance.
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service skills.
  • Ability to work well under pressure.
  • Knowledge of safety and environmental regulations.
  • Proficiency in using maintenance management software.
  • Strong problem-solving skills.
  • Ability to train and supervise staff.
  • Attention to detail and a proactive approach.
  • Valid driver's license.
  • Ability to lift heavy objects and work in various weather conditions.
  • Basic knowledge of budgeting and cost control.
  • Ability to work flexible hours, including weekends and holidays.

Potential interview questions

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  • Can you describe your experience with tyre repair and maintenance?
  • How do you ensure compliance with safety and environmental regulations?
  • Can you provide an example of a time when you had to handle an emergency repair situation?
  • How do you manage and prioritize multiple tasks?
  • What strategies do you use to provide excellent customer service?
  • How do you handle conflicts with suppliers or clients?
  • Can you describe a time when you implemented a new procedure that improved efficiency?
  • How do you train and supervise staff to ensure high-quality work?
  • What steps do you take to manage budgets and control costs?
  • How do you stay updated with the latest industry trends and best practices?
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