Text copied to clipboard!
Title
Text copied to clipboard!Residential Concierge
Description
Text copied to clipboard!
We are looking for a dedicated and responsible Residential Concierge to maintain cleanliness, security, and proper functioning of facilities in residential complexes. The ideal candidate should have organizational skills, attention to detail, and the ability to solve problems efficiently. Their main duties include supervising common areas, coordinating minor repairs, attending to residents, and managing incidents. Additionally, they must ensure that coexistence and safety rules are followed at all times, promoting a pleasant and secure environment for all inhabitants. The Residential Concierge will also be responsible for managing supplies and materials needed for maintenance, as well as effective communication with suppliers and external maintenance staff. Previous experience in similar roles, communication skills, and a proactive attitude to anticipate and resolve potential issues are valued. This position requires availability to work flexible hours and respond to emergencies when necessary. If you are passionate about customer service and have a quality and detail-oriented approach, this is an excellent opportunity to join a team committed to excellence in residential management.
Responsibilities
Text copied to clipboard!- Maintain cleanliness and order in common areas of the residential complex.
- Supervise the proper functioning of facilities and equipment.
- Attend to and resolve residents' requests and complaints.
- Coordinate minor repairs and preventive maintenance.
- Manage inventory of cleaning supplies and materials.
- Ensure compliance with safety and coexistence rules.
- Communicate incidents and coordinate with external suppliers.
- Conduct security rounds to ensure the safety of the property.
- Record and report any incidents or anomalies.
- Support the organization of community events within the residential area.
Requirements
Text copied to clipboard!- Previous experience as a concierge or in residential maintenance.
- Basic knowledge of electricity, plumbing, and general maintenance.
- Effective communication and customer service skills.
- Ability to work independently and as part of a team.
- Availability to work flexible hours and respond to emergencies.
- Proactive attitude oriented to problem-solving.
- Knowledge of safety and risk prevention regulations.
- Physical capacity to perform cleaning and maintenance tasks.
- Basic handling of cleaning tools and equipment.
- Residence near the workplace or easy transportation access.
Potential interview questions
Text copied to clipboard!- What is your previous experience in residential maintenance?
- How do you handle conflict situations with residents?
- Do you have knowledge of basic repairs?
- Are you available to work rotating shifts or emergencies?
- What cleaning tools and equipment have you used?
- How do you ensure compliance with safety rules?
- Can you describe a situation where you solved a complex problem?
- Do you have experience managing inventories?
