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Title

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Retail HR Generalist

Description

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We are looking for a Retail HR Generalist to join our team and support the human resources functions within our retail operations. This role is essential in ensuring that our retail staff are recruited, onboarded, trained, and supported in alignment with company policies and employment laws. The ideal candidate will have a strong understanding of HR practices and experience in a retail setting. As a Retail HR Generalist, you will be responsible for managing day-to-day HR activities including employee relations, performance management, compliance, and benefits administration. You will work closely with store managers and corporate HR to ensure consistent application of policies and procedures across all retail locations. You will play a key role in fostering a positive work environment, supporting employee engagement initiatives, and helping to resolve workplace issues in a timely and professional manner. Your ability to communicate effectively, maintain confidentiality, and manage multiple priorities will be critical to your success in this role. This position requires a proactive and hands-on approach to HR, with a focus on supporting the unique needs of a retail workforce. You should be comfortable working in a fast-paced environment and have a passion for helping people succeed. Key areas of focus include recruitment and onboarding, employee relations, training and development, HR compliance, and supporting diversity and inclusion efforts. You will also assist with HR reporting, data management, and supporting organizational change initiatives. If you are a motivated HR professional with a background in retail and a desire to make a meaningful impact, we encourage you to apply.

Responsibilities

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  • Support recruitment and onboarding processes for retail staff
  • Manage employee relations and resolve workplace issues
  • Ensure compliance with labor laws and company policies
  • Coordinate training and development programs
  • Assist with performance management and employee evaluations
  • Maintain accurate HR records and documentation
  • Support benefits administration and leave management
  • Collaborate with store managers on HR initiatives
  • Promote employee engagement and retention strategies
  • Assist with HR reporting and data analysis
  • Support diversity, equity, and inclusion efforts
  • Participate in organizational change and development projects

Requirements

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  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 2+ years of HR experience, preferably in a retail environment
  • Strong knowledge of employment laws and HR best practices
  • Excellent communication and interpersonal skills
  • Ability to handle sensitive and confidential information
  • Proficient in HRIS systems and Microsoft Office Suite
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Experience with recruitment and onboarding processes
  • Problem-solving and conflict resolution skills
  • Flexibility to travel to retail locations as needed
  • Certification in HR (e.g., PHR, SHRM-CP) is a plus

Potential interview questions

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  • Do you have experience working in a retail HR environment?
  • What HR systems or software are you proficient in?
  • How do you handle employee relations issues?
  • Can you describe your experience with recruitment and onboarding?
  • How do you stay updated on employment laws and regulations?
  • What strategies do you use to promote employee engagement?
  • Have you managed training or development programs before?
  • Are you comfortable traveling to different retail locations?
  • How do you prioritize multiple HR tasks and deadlines?
  • Do you have any HR certifications?