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Title

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Social Services Worker

Description

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We are looking for a dedicated Social Services Worker to join our team and provide essential support to individuals and families facing various social challenges. The ideal candidate will have a strong commitment to helping others, excellent communication skills, and the ability to work effectively in diverse environments. This role involves assessing client needs, connecting them with appropriate resources, and advocating on their behalf to improve their quality of life. Responsibilities include conducting interviews, developing care plans, coordinating with other service providers, and maintaining accurate records. The Social Services Worker will also provide emotional support and guidance, helping clients navigate complex social systems and overcome barriers. This position requires empathy, patience, and a thorough understanding of social service programs and community resources. The successful candidate will work closely with multidisciplinary teams to ensure comprehensive care and support. This is an opportunity to make a meaningful impact in the community by empowering individuals and promoting social well-being. Candidates should be prepared to handle sensitive situations with professionalism and discretion while fostering a supportive and inclusive environment.

Responsibilities

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  • Assess client needs and develop individualized care plans
  • Provide counseling and emotional support to clients
  • Connect clients with community resources and services
  • Advocate for clients’ rights and access to services
  • Maintain accurate and confidential client records
  • Collaborate with healthcare providers, educators, and other professionals
  • Conduct home visits and follow-up assessments
  • Facilitate support groups and educational workshops
  • Monitor client progress and adjust plans as needed
  • Prepare reports and documentation for case management

Requirements

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  • Bachelor’s degree in social work, psychology, or related field
  • Experience in social services or community support roles
  • Strong interpersonal and communication skills
  • Ability to handle sensitive and confidential information
  • Knowledge of social service programs and community resources
  • Empathy and patience when working with diverse populations
  • Problem-solving and crisis intervention skills
  • Ability to work independently and as part of a team
  • Proficiency in record-keeping and case management software
  • Valid driver’s license and willingness to travel locally

Potential interview questions

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  • What experience do you have working with vulnerable populations?
  • How do you handle stressful or emotional situations?
  • Can you describe a time when you successfully advocated for a client?
  • What strategies do you use to build trust with clients?
  • How do you stay informed about community resources and services?
  • Describe your approach to maintaining confidentiality.
  • How do you prioritize your caseload and manage time effectively?
  • What motivates you to work in social services?
  • How do you handle conflicts within multidisciplinary teams?
  • Are you comfortable conducting home visits and outreach activities?