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Title

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Store Associate

Description

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We are looking for a dedicated and customer-oriented Store Associate. The ideal candidate will be responsible for assisting customers with their shopping needs, maintaining the cleanliness and organization of the store, restocking shelves, and handling transactions at the cash register. They will also be expected to provide excellent customer service, resolve customer complaints, and contribute to the overall sales goals of the store. The Store Associate will report directly to the Store Manager and will work closely with other team members to ensure a positive shopping experience for all customers.

Responsibilities

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  • Assisting customers with their shopping needs
  • Maintaining the cleanliness and organization of the store
  • Restocking shelves
  • Handling transactions at the cash register
  • Providing excellent customer service
  • Resolving customer complaints
  • Contributing to the overall sales goals of the store
  • Reporting directly to the Store Manager
  • Working closely with other team members
  • Ensuring a positive shopping experience for all customers

Requirements

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  • High school diploma or equivalent
  • Previous retail experience preferred
  • Excellent customer service skills
  • Ability to handle cash transactions
  • Strong communication skills
  • Ability to work in a team
  • Ability to stand for long periods of time
  • Ability to lift heavy items
  • Flexibility to work evenings, weekends, and holidays
  • Knowledge of store products

Potential interview questions

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  • Do you have previous retail experience?
  • How would you handle a difficult customer?
  • Are you comfortable handling cash transactions?
  • Can you work evenings, weekends, and holidays?
  • How would you contribute to our sales goals?