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Title

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Store Employee

Description

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We are looking for a committed and proactive Store Employee to join our team. The ideal candidate will be responsible for providing excellent customer service, maintaining product organization and presentation, and supporting daily store tasks to ensure a satisfying shopping experience. This role is essential for the smooth operation of the establishment and to foster customer loyalty. Key duties include personalized customer attention, inventory management, cash handling, and collaborating with the team to achieve commercial objectives. We seek someone with communication skills, customer orientation, and the ability to work in a dynamic, results-driven environment.

Responsibilities

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  • Attend and advise customers during their purchases.
  • Maintain store organization and cleanliness.
  • Manage inventory and product replenishment.
  • Operate the cash register and handle payments.
  • Assist in receiving and storing merchandise.
  • Promote products and special offers.
  • Efficiently resolve customer questions and complaints.
  • Comply with store policies and procedures.
  • Support in preparing sales reports.
  • Participate in ongoing training and development.

Requirements

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  • Previous experience in customer service or sales.
  • Communication and negotiation skills.
  • Ability to work in a team.
  • Availability for rotating shifts.
  • Basic cash handling knowledge.
  • Proactive and customer-oriented attitude.
  • Ability to handle stressful situations.
  • Responsibility and punctuality.
  • Basic inventory knowledge.
  • Minimum secondary education.

Potential interview questions

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  • What is your experience in customer service?
  • How do you handle a situation with an unsatisfied customer?
  • Are you available to work rotating shifts?
  • Do you have experience operating a cash register?
  • How do you contribute to teamwork?
  • What motivates you to work in sales?
  • How do you organize your time during a shift?
  • Have you worked with sales targets?
  • What would you do if you detect an inventory error?
  • How do you stay updated on products and promotions?