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Title
Text copied to clipboard!Student Support Specialist
Description
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We are looking for a dedicated and empathetic Student Support Specialist to join our team. In this role, you will be responsible for providing comprehensive support to students, helping them navigate their academic journey. This includes academic advising, career counseling, crisis intervention, and coordination with other school services. You will also be responsible for developing and implementing student support programs and initiatives. The ideal candidate is a compassionate professional with a deep understanding of the challenges students face and the ability to provide effective solutions. You should have excellent communication and interpersonal skills, and a strong commitment to student success.
Responsibilities
Text copied to clipboard!- Provide academic advising and career counseling to students.
- Develop and implement student support programs and initiatives.
- Coordinate with other school services to ensure comprehensive student support.
- Monitor student progress and intervene when necessary.
- Provide crisis intervention and conflict resolution services.
- Maintain accurate and up-to-date student records.
- Collaborate with faculty and staff to support student success.
- Conduct workshops and seminars on topics relevant to student success.
- Participate in student recruitment and retention efforts.
- Stay current with trends and developments in student support services.
Requirements
Text copied to clipboard!- Bachelor's degree in Education, Counseling, Psychology, or related field.
- Experience in student services or related field.
- Strong understanding of the challenges students face and the ability to provide effective solutions.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and the ability to make sound decisions.
- Ability to work effectively with diverse student populations.
- Knowledge of student development theory and student success strategies.
- Ability to maintain confidentiality and handle sensitive situations with professionalism.
- Strong organizational skills and the ability to manage multiple priorities.
- Commitment to promoting diversity, inclusion, and equity.
Potential interview questions
Text copied to clipboard!- How would you handle a student who is struggling academically?
- Can you describe a time when you had to intervene in a crisis situation?
- How do you approach working with diverse student populations?
- What strategies do you use to promote student success?
- Can you describe a time when you had to make a difficult decision in your role as a Student Support Specialist?