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Title

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Supplier Quality Manager

Description

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We are looking for a dedicated and experienced Supplier Quality Manager to join our team. The ideal candidate will be responsible for ensuring that all products and services provided by our suppliers meet the highest quality standards. This role involves developing and implementing quality assurance policies, conducting supplier audits, and collaborating with cross-functional teams to resolve quality issues. The Supplier Quality Manager will play a critical role in maintaining the integrity of our supply chain and ensuring customer satisfaction. You will be expected to work closely with suppliers to develop quality improvement plans and ensure compliance with industry standards and regulations. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders. The successful candidate will have a proven track record in supplier quality management, with a deep understanding of quality control processes and methodologies. You will be responsible for leading a team of quality professionals, providing guidance and support to ensure that all quality objectives are met. This role also involves monitoring supplier performance, identifying areas for improvement, and implementing corrective actions as necessary. The Supplier Quality Manager will be instrumental in driving continuous improvement initiatives and fostering a culture of quality throughout the organization. If you are passionate about quality and have the skills and experience to excel in this role, we would love to hear from you.

Responsibilities

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  • Develop and implement supplier quality assurance policies and procedures.
  • Conduct regular supplier audits to ensure compliance with quality standards.
  • Collaborate with suppliers to develop quality improvement plans.
  • Monitor supplier performance and identify areas for improvement.
  • Lead a team of quality professionals to achieve quality objectives.
  • Resolve quality issues in collaboration with cross-functional teams.
  • Ensure compliance with industry standards and regulations.
  • Drive continuous improvement initiatives within the supply chain.
  • Communicate effectively with internal and external stakeholders.
  • Maintain accurate records of supplier quality performance.
  • Provide training and support to suppliers on quality standards.
  • Develop and maintain strong relationships with key suppliers.
  • Analyze quality data to identify trends and areas for improvement.
  • Implement corrective actions to address quality issues.
  • Prepare and present reports on supplier quality performance.
  • Ensure customer satisfaction by maintaining high-quality standards.
  • Participate in supplier selection and evaluation processes.
  • Stay updated on industry trends and best practices in quality management.
  • Foster a culture of quality throughout the organization.
  • Support new product development by ensuring supplier quality readiness.

Requirements

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  • Bachelor's degree in engineering, quality management, or related field.
  • Proven experience in supplier quality management or related role.
  • Strong understanding of quality control processes and methodologies.
  • Excellent analytical and problem-solving skills.
  • Ability to lead and manage a team effectively.
  • Strong communication and interpersonal skills.
  • Experience with supplier audits and quality improvement plans.
  • Knowledge of industry standards and regulations.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented with strong organizational skills.
  • Proficiency in quality management software and tools.
  • Ability to travel to supplier sites as needed.
  • Experience in the manufacturing or production industry.
  • Strong project management skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Commitment to continuous improvement and quality excellence.
  • Ability to work under pressure and meet deadlines.
  • Strong negotiation and conflict resolution skills.
  • Experience with ISO standards and certification processes.
  • Ability to develop and deliver training programs.

Potential interview questions

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  • Can you describe your experience with supplier quality management?
  • How do you ensure compliance with industry standards and regulations?
  • What strategies do you use to resolve quality issues with suppliers?
  • Can you provide an example of a successful quality improvement initiative you led?
  • How do you monitor and evaluate supplier performance?
  • What is your approach to conducting supplier audits?
  • How do you handle conflicts or disagreements with suppliers?
  • Can you describe a time when you had to implement corrective actions?
  • How do you stay updated on industry trends and best practices?
  • What tools or software do you use for quality management?
  • How do you prioritize tasks and manage multiple projects?
  • What is your experience with ISO standards and certification?
  • How do you foster a culture of quality within your team?
  • Can you describe your experience with new product development?
  • How do you ensure effective communication with internal and external stakeholders?
  • What is your approach to training and supporting suppliers on quality standards?
  • How do you handle pressure and tight deadlines?
  • What role do you believe continuous improvement plays in quality management?
  • How do you develop and maintain strong relationships with suppliers?
  • What are your key strengths as a Supplier Quality Manager?