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Title

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Survey Interviewer

Description

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We are looking for a dedicated and meticulous Survey Interviewer to join our team. The Survey Interviewer will be responsible for conducting surveys over the phone, in person, or online, and accurately recording responses. The ideal candidate will have excellent communication skills, a keen attention to detail, and the ability to maintain confidentiality. The Survey Interviewer will be expected to follow scripts and guidelines for each survey, and to accurately and thoroughly record responses. This role requires a high level of professionalism, as the Survey Interviewer will be representing our organization to the public. The Survey Interviewer may also be required to perform data entry tasks, and to assist with the analysis and interpretation of survey data.

Responsibilities

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  • Conduct surveys over the phone, in person, or online.
  • Accurately record responses.
  • Follow scripts and guidelines for each survey.
  • Maintain confidentiality of respondents.
  • Represent our organization professionally.
  • Perform data entry tasks.
  • Assist with the analysis and interpretation of survey data.
  • Maintain accurate and up-to-date records.
  • Report any issues or concerns to the survey supervisor.
  • Participate in training and development activities.

Requirements

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  • High school diploma or equivalent.
  • Excellent communication skills.
  • Attention to detail.
  • Ability to maintain confidentiality.
  • Professionalism.
  • Experience with data entry.
  • Ability to follow scripts and guidelines.
  • Basic computer skills.
  • Ability to work independently.
  • Experience in a similar role is a plus.

Potential interview questions

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  • Do you have experience conducting surveys?
  • How do you ensure accuracy in your data collection?
  • Can you describe a time when you had to handle a difficult respondent?
  • How do you maintain confidentiality in your work?
  • What strategies do you use to engage respondents?