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Title
Text copied to clipboard!System Function Owner
Description
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We are looking for a System Function Owner to take end-to-end responsibility for the performance, reliability, and continuous improvement of critical system functions within our organization. As a System Function Owner, you will serve as the primary point of contact for assigned system modules or functionalities, ensuring they meet business requirements and operate efficiently. You will collaborate closely with cross-functional teams, including developers, business analysts, quality assurance, and operations, to define requirements, prioritize enhancements, and resolve issues. Your role will involve monitoring system performance, analyzing data to identify trends or potential problems, and implementing solutions to optimize functionality. You will also be responsible for maintaining comprehensive documentation, managing change requests, and ensuring compliance with relevant standards and regulations. The ideal candidate will possess strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. You should be comfortable working in a fast-paced environment, managing multiple priorities, and driving continuous improvement initiatives. Experience with system architecture, process optimization, and stakeholder management is highly desirable. This role offers the opportunity to make a significant impact on the efficiency and effectiveness of our technology landscape, contributing to the overall success of the organization.
Responsibilities
Text copied to clipboard!- Oversee the functionality and performance of assigned system modules.
- Serve as the primary point of contact for system-related issues and enhancements.
- Collaborate with cross-functional teams to define and prioritize requirements.
- Monitor system performance and analyze data to identify trends or issues.
- Implement solutions to optimize system functionality and reliability.
- Maintain comprehensive documentation for system functions and processes.
- Manage change requests and ensure timely resolution of incidents.
- Ensure compliance with relevant standards, policies, and regulations.
- Conduct regular reviews and audits of system performance.
- Drive continuous improvement initiatives for assigned system functions.
- Provide training and support to end-users as needed.
- Report on system status and improvement progress to stakeholders.
Requirements
Text copied to clipboard!- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience in system management or a similar role.
- Strong understanding of system architecture and functionality.
- Excellent analytical and problem-solving skills.
- Effective communication and stakeholder management abilities.
- Experience with process optimization and continuous improvement.
- Familiarity with relevant standards and compliance requirements.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in documentation and reporting tools.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Experience with incident management and change control processes.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing system functions or modules?
- How do you prioritize and resolve system-related issues?
- What methods do you use to monitor and analyze system performance?
- Describe a time you implemented a process improvement for a system.
- How do you ensure compliance with standards and regulations?
- What documentation practices do you follow for system management?
- How do you collaborate with cross-functional teams?
- What tools or technologies are you most familiar with for system management?
- How do you handle change requests and incident resolution?
- Can you provide an example of a challenging system issue you resolved?
- How do you stay updated with the latest trends in system management?
- What motivates you to drive continuous improvement in your work?
