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Title
Text copied to clipboard!Team Leader Sales Department
Description
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We are looking for a dynamic, highly motivated Team Leader for our Sales Department. The successful candidate will be responsible for leading and managing a team of sales professionals to meet and exceed sales targets. This role involves developing and implementing effective sales strategies, setting sales targets, monitoring team performance, and ensuring customer satisfaction. The Team Leader will also be responsible for training and mentoring team members, resolving customer complaints, and maintaining high standards of customer service. This is a challenging and rewarding role that requires strong leadership skills, excellent communication skills, and a results-driven approach.
Responsibilities
Text copied to clipboard!- Lead and manage a team of sales professionals
- Develop and implement effective sales strategies
- Set and monitor sales targets
- Train and mentor team members
- Resolve customer complaints
- Maintain high standards of customer service
- Monitor team performance
- Ensure customer satisfaction
- Coordinate with other departments to ensure smooth operations
- Report on sales results and provide feedback to senior management
Requirements
Text copied to clipboard!- Proven experience as a Sales Team Leader
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to set and achieve sales targets
- Customer-oriented approach
- Problem-solving skills
- Ability to handle pressure and meet deadlines
- Proficiency in MS Office and CRM software
- Bachelor's degree in Business, Marketing or related field
- Knowledge of sales principles and customer service practices
Potential interview questions
Text copied to clipboard!- What is your experience in leading a sales team?
- How do you handle underperforming team members?
- Describe a time when you successfully implemented a sales strategy.
- How do you handle customer complaints?
- What strategies would you use to motivate your team?