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Title

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Technical Training Consultant

Description

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We are looking for a highly skilled and experienced Technical Training Consultant to join our team. The ideal candidate will be responsible for developing and delivering technical training programs and workshops, assessing training needs, and providing consultation services to our clients. You will be expected to have a deep understanding of our products and services, and be able to effectively communicate complex technical information to a non-technical audience. You will also be responsible for creating training materials, conducting training sessions, and providing ongoing support to our clients. The successful candidate will have a strong technical background, excellent communication skills, and a passion for teaching and training.

Responsibilities

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  • Develop and deliver technical training programs and workshops
  • Assess training needs and provide consultation services
  • Create training materials and conduct training sessions
  • Provide ongoing support to clients
  • Communicate complex technical information to a non-technical audience
  • Stay up-to-date with the latest industry trends and technologies
  • Evaluate the effectiveness of training programs
  • Collaborate with the sales and marketing team to develop training strategies
  • Provide feedback and recommendations to improve our products and services
  • Maintain a high level of customer satisfaction

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Proven experience as a Technical Training Consultant
  • Strong technical background
  • Excellent communication and presentation skills
  • Ability to explain complex technical concepts in a simple and understandable manner
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Excellent organizational and time-management skills
  • Proficiency in Microsoft Office Suite
  • Willingness to travel

Potential interview questions

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  • What is your experience with technical training?
  • How do you assess the training needs of a client?
  • Can you describe a time when you had to explain a complex technical concept to a non-technical audience?
  • How do you evaluate the effectiveness of a training program?
  • What strategies do you use to maintain a high level of customer satisfaction?