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Title

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Teller

Description

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We are looking for a teller to join our team and provide high-level customer service through accurate and efficient handling of cash transactions. As a teller, you will be responsible for daily communication with clients, receiving and disbursing cash, and processing various financial documents. This position requires a high level of accuracy, responsibility, and courtesy, as you are the first point of contact for clients with our organization. Your duties will include receiving payments, disbursing cash, verifying client identity, maintaining transaction records, and resolving basic client inquiries and issues. You will also be responsible for maintaining an accurate cash drawer, reconciling daily reports, and adhering to all internal procedures and legal regulations. The ideal candidate has experience handling cash, strong communication skills, and the ability to work under pressure. Computer literacy and knowledge of basic financial concepts are required. Previous experience in banking, postal services, exchange offices, or similar institutions is preferred. If you are a responsible, precise, and communicative person who enjoys working with people and numbers, we invite you to apply and become part of our team.

Responsibilities

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  • Performing cash and non-cash transactions
  • Receiving payments and disbursing cash
  • Verifying client identity
  • Maintaining daily transaction records
  • Resolving basic client inquiries
  • Maintaining cash drawer accuracy
  • Reconciling daily reports
  • Following internal procedures and legal regulations
  • Handling financial documents
  • Communicating with colleagues and supervisors

Requirements

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  • High school diploma (economics background is a plus)
  • Experience handling cash
  • Strong communication skills
  • Computer literacy
  • Ability to work under pressure
  • Responsibility and accuracy
  • Courtesy and professional client interaction
  • Preferred experience in banking or similar sector
  • Willingness to work in a team
  • Basic knowledge of financial concepts

Potential interview questions

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  • Do you have previous experience handling cash?
  • How would you handle a dissatisfied customer?
  • Have you worked in banking or a similar sector?
  • How do you ensure accuracy when handling money?
  • Are you willing to work in shifts?
  • How do you handle stressful situations?
  • What software have you used in previous jobs?
  • Do you have experience managing a cash drawer?
  • How would you describe your approach to clients?
  • Why do you want to work in this position?