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Title
Text copied to clipboard!Postal Clerk
Description
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We are looking for a Postal Clerk who is diligent and customer-oriented in handling tasks related to postal services. The purpose of this position is to ensure the accurate and efficient handling of mail and packages, as well as providing high-level customer service. The postal clerk is responsible for receiving, dispatching, and tracking letters and parcels, and for selling various postal services. Additionally, the role includes handling financial transactions such as bill payments, money transfers, and other administrative tasks.This role requires precision, good communication skills, and the ability to work under pressure, as it often involves dealing with queues of customers. The postal clerk must be familiar with postal regulations, pricing, and be able to quickly and accurately respond to various customer requests. Accuracy in handling money and maintaining confidentiality are also essential.This position is ideal for individuals who enjoy structured work environments and working with people. Postal clerks often work independently but also collaborate with other team members. The work location may be a post office, mobile post unit, or other postal service facility.Applicants must have at least a secondary education, and experience in cash handling or customer service is an advantage. Computer literacy, especially in using postal systems, is also required. The position is full-time and involves working in shifts.If you are reliable, accurate, and enjoy working with people, we welcome your application for the Postal Clerk position!
Responsibilities
Text copied to clipboard!- Receiving and dispatching mail and parcels
- Informing customers about postal services
- Handling financial transactions
- Managing and filling out postal forms
- Handling complaints
- Using postal systems
- Issuing invoices and receipts
- Handling confidential information
- Maintaining inventory records
- Communicating with other postal units
Requirements
Text copied to clipboard!- Secondary education
- Customer-oriented attitude
- Accuracy and reliability
- Basic computer skills
- Good communication skills
- Ability to handle stress
- Experience in cash handling is a plus
- Flexibility in work schedule
- Accuracy in documentation
- Ethical and discreet work behavior
Potential interview questions
Text copied to clipboard!- What experience do you have in customer service?
- How do you handle stressful situations?
- Have you handled cash before?
- What computer systems have you used previously?
- How do you ensure accuracy in your work?
- Why do you want to work as a postal clerk?
- How do you handle complaints?
- What work schedules are you available for?
- Do you have experience with administrative tasks?
- How do you communicate with difficult customers?
