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Title
Text copied to clipboard!Waiter
Description
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We are looking for a skilled and friendly waiter to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience. A waiter should be able to effectively communicate with customers, recommend and help customers select food/beverages, take and serve orders, answer questions or make recommendations for complementary products. You should also be able to handle complaints and problems with a positive attitude. Teamwork, flexibility, high energy, and professionalism are required for this role. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
Responsibilities
Text copied to clipboard!- Greet and escort customers to their tables
- Present menu and provide detailed information when asked
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Take accurate food and drinks orders
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
Requirements
Text copied to clipboard!- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
- Ability to develop constructive working and interpersonal relationships
- Good physical endurance
- Ability to multitask
Potential interview questions
Text copied to clipboard!- How do you handle difficult customers?
- What do you do to ensure the customer has the best dining experience possible?
- How do you handle multiple orders at once?
- What would you do if a customer complained about their food?
- How do you handle stressful situations?