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Title
Text copied to clipboard!Waitstaff
Description
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We are looking for a skilled and friendly Waitstaff member to join our team! In this position, you will be responsible for ensuring that each customer has a positive dining experience. This includes greeting customers as they arrive, taking their orders, serving food and drinks, and handling payments. You will also be responsible for maintaining cleanliness in the dining area and kitchen. We are looking for someone who is passionate about food and customer service, and who is able to work well in a fast-paced environment. Previous experience in a similar role is a plus, but not required. We offer competitive pay and benefits, as well as opportunities for advancement within our organization.
Responsibilities
Text copied to clipboard!- Greet customers as they arrive
- Take customer orders
- Serve food and drinks
- Handle payments
- Maintain cleanliness in the dining area and kitchen
- Ensure customer satisfaction
- Communicate with kitchen staff
- Handle customer complaints
- Assist with setting up and closing down the restaurant
- Follow all health and safety regulations
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a similar role is a plus
- Excellent customer service skills
- Ability to work well in a fast-paced environment
- Good communication skills
- Physical stamina
- Knowledge of food safety regulations
- Ability to handle cash transactions
- Availability to work evenings, weekends, and holidays
- Ability to stand for long periods of time
Potential interview questions
Text copied to clipboard!- Do you have any previous experience in a similar role?
- How do you handle difficult customers?
- Are you able to work evenings, weekends, and holidays?
- How would you handle a customer complaint?
- What do you enjoy most about working in the hospitality industry?